Freelance Luxury Brand Evaluator
- Employment
- Contract
- Company size
- Mid-size
Open to DE only. Set where you work from to check your eligibility.
No BS summary
Freelance evaluator in Oberhausen for existing premium/luxury brand customers. Must not be contractually engaged with retail brands; no prior experience needed.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.
What you'll do
- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent
What they require
- Existing client of premium and luxury brands.
- Not contractually engaged with any retail brands, to maintain integrity.
- Punctual, organized, detail-oriented, reliable.
- Observant, passionate about customer experience.
- No prior experience needed, we look for honest feedback from real customers.
- Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Benefits
- Perform several evaluations per month.
- Choose assignments that align with your profile and interests.
- Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.