Forward Deployed Builder
- Role
- Product
- Employment
- Full-time
- Company size
- Startup
Open to GB only. Set where you work from to check your eligibility.
No BS summary
UK-based full-time builder/operator for deploying agentic AI workflows with customers. Needs enough technical ability to write code and build demos, plus product sense and customer-facing persuasion. Expect rotational in-person deployments across EMEA and North America.
About Ema
Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.
We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale.
The role
“The ideal forward deployed builder is a composite. Not a software engineer, not a product manager, not a solutions architect or a salesperson — but able to draw on any of these to solve the customer’s problems, in the customer’s building, on the customer’s timeline, against the customer’s data.”
Ema is building the Universal Agentic Control Plane — the layer where enterprises turn messy, human-run business processes into AI Employees that actually do the work. The platform is powerful. The bottleneck is people who can walk into a customer’s world, see what should be automated, and make it real.
That’s this role.
We’re looking for a Forward Deployed Builder to embed inside our customers and partners, find the highest-value opportunities for agentic automation, solution them, build the demo, win the deal, and then stay to implement it in production. You go in alone, Rambo in the jungle, armed with your wits, your skills, and the most powerful agentic platform on the market. We’ll train you hard before you deploy. After that, the territory is yours.
This is not a support role behind an account team. You are the account team, the solutions architect, and the builder, compressed into one person on the ground. Very few people in the world are doing this today. You’d be among the first.
Where you’ll be
Embedded, in-person, where the work is. You’d work in rotational deployments between your home office and the customers you’re embedded with across EMEA and North America. That could mean six months in London, followed by another six in Bangalore, with six more in New York. If the idea of a rotating tour across EMEA and North America lights you up, keep reading.
What you’ll actually do
- Hunt for the work worth doing. Sit inside the customer’s operation, learn how they really run, and identify the processes where agentic automation creates outsized value — the ones everyone lives with but no one has fixed.
- Solution it. Take a tangled, real-world business process and design it into a clean, streamlined agentic flow on Ema. You’ll make the architecture calls: which agents, which integrations, where a human stays in the loop.
- Build the demo. Get your hands dirty and actually build a working demo — a proof that makes the value undeniable. For partner deployments, that demo becomes their showcase to their customers, so it has to be sharp.
- Win the technical conversation. Read the room in the moment that matters, own every technical objection, and prove the thing works. You’re the one who makes the solution undeniable — that’s how the deal gets won.
- Implement it. Turn the won deal into a live, production agentic workflow the customer trusts and adopts. You own the outcome from first conversation to real usage — not a slide, not a pilot that dies, but something running.
Who you are
We don’t care about a rigid list of years and titles. We care that you’re:
- Technical enough to write some code and use our agentic platform to build a real demo - not just talk about one.
- Persuasive enough to read an audience and weave a captivating story that ties their pain points to Ema’s value proposition.
- Product-minded enough to look at a chaotic business process and see the beautiful, streamlined agentic flow hiding inside it.
- AI-first enough in your day-to-day to drive the impact of ten people — putting agents to work instead of grinding harder.
Most people are strong in one of these. The rare ones are formidable in all four — or hungry enough to become so. That’s who we’re looking for.
The archetypes who would thrive in this role
- The Management Consultant who wrote code at some point in their life, misses building things, and wants to step into the agentic world for real.
- The Product Manager who’s tired of owning a sliver and wants to live the entire journey of solving a user’s problem - from the first sales conversation all the way to adoption.
- The Engineer who’s ready to leave the safety of a Jira backlog and learn to navigate the chaos of a live agentic transformation
- The Ex-Founder who’s shelved the startup for now and wants to keep their edge sharp - craving operational freedom in an entrepreneurial environment
- The Wildcard who fits none of the above, but has both the burning passion and the proven skill to deliver. If that’s you, make your case.
Why this role, why now
Agentic AI is the biggest shift in enterprise software in a generation, and the playbook for deploying it is being written right now — by a handful of people. This is your shot to be one of them: to build the muscle, own real outcomes at real companies across two continents, and come out the other side as one of the most capable operators in the agentic world.
We’ll make you deadly. Where you take it is up to you.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
What you'll do
- Embed inside customers and partners to find high-value opportunities for agentic automation.
- Sit inside customer operations, learn how they really run, and identify processes where agentic automation creates outsized value.
- Take tangled real-world business processes and design them into clean agentic flows on Ema.
- Make architecture calls about agents, integrations, and human-in-the-loop points.
- Build working demos that prove the value of the solution.
- Create sharp demos for partner deployments to showcase to their customers.
- Own technical objections and prove the solution works in technical conversations.
- Help win deals through technical solutioning and demonstration.
- Turn won deals into live production agentic workflows that customers trust and adopt.
- Own outcomes from first conversation through real usage.
What they require
- Able to draw on software engineering, product management, solutions architecture, or sales skills to solve customer problems.
- Technical enough to write some code and use Ema's agentic platform to build a real demo.
- Persuasive enough to read an audience and tell a story that ties customer pain points to Ema's value proposition.
- Product-minded enough to turn chaotic business processes into streamlined agentic flows.
- AI-first enough in day-to-day work to drive the impact of ten people by putting agents to work.
- Comfortable being embedded in-person where the work is.
- Willing to work in rotational deployments between home office and customers across EMEA and North America.
- Management consultant archetype with past coding experience could thrive.
- Product manager archetype who wants to own the full journey from first sales conversation to adoption could thrive.
- Engineer archetype ready to leave a Jira backlog and navigate live agentic transformation could thrive.
- Ex-founder archetype seeking operational freedom in an entrepreneurial environment could thrive.
- Wildcard candidates with passion and proven skill may make their case.
Benefits
- Training before deployment.
- Opportunity to be among the first people defining the playbook for deploying agentic AI.
- Opportunity to own real outcomes at real companies across two continents.
- Certain roles may be eligible for variable compensation, equity, and benefits.
Ema is building an Agentic AI platform, including the Universal AI Employee and Universal Agentic Control Plane, to automate enterprise business processes and improve workforce productivity.