Field Service Engineer - Australia*
- Experience
- Mid
- Employment
- Full-time
- Company size
- Enterprise
Open to AU only. Set where you work from to check your eligibility.
No BS summary
Hands-on Field Service Engineer for sensor-based sorting systems. Requires electrical/mechanical/mechatronics qualification and 3+ years field support of industrial equipment. Must be Australian citizen or permanent resident and based in/able to travel across Australia.
Core skills
Required skills
Optional skills
Join TOMRA and help transform the future of recycling At TOMRA Recycling, we develop cutting-edge sensor-based sorting technology that enables smarter resource recovery and supports the circular economy. With more than 11,000 systems installed across over 50 markets worldwide, we are helping customers reduce waste and maximize the value of recyclable materials. To support our growing installed base and new customer projects across Australia, we are looking for a passionate and hands-on Field Service Engineer to join our team. If you enjoy solving technical challenges, working directly with customers, traveling to different sites, and making a tangible impact on sustainability, this could be the opportunity for you.
The Role As a Field Service Engineer, you will be responsible for the installation, commissioning, maintenance, troubleshooting, repair, and optimization of TOMRA's advanced sensor-based sorting systems across Australia. You will act as a trusted technical expert for our customers, ensuring maximum equipment performance while building strong, long-term relationships. This is a field-based position with regular travel across Australia and occasional international travel. What You'll Do Install, commission, test, maintain, and optimize TOMRA sorting systems. Diagnose and resolve electrical, electronic, mechanical, software, and network-related issues. Provide exceptional technical support to customers and internal stakeholders. Deliver operator and maintenance training to customer teams. Coordinate service activities, upgrades, and project-related work. Prepare accurate service reports and documentation. Identify opportunities for upgrades, improvements, and spare parts sales. Collaborate closely with Project Management, Sales, and Technical Support teams. Ensure all work is completed safely and in accordance with company and regulatory requirements.
What We're Looking For Required Qualifications Qualification in Electrical, Mechanical, Mechatronics, or a related Engineering discipline. Minimum 3 years of experience supporting industrial equipment in a Field Service, Maintenance, or Technical Support environment. Strong troubleshooting skills in electrical and electronic systems. Solid mechanical aptitude and hands-on approach to problem-solving. Strong communication and customer relationship skills. Ability to work independently and manage priorities in a dynamic environment. Valid Driver's License. Australian Citizen or Permanent Resident with unrestricted work rights. Preferred Qualifications Experience with optical sorting technology. Experience within the recycling industry. Knowledge of industrial networking, IT systems, and cybersecurity concepts. Additional language skills. What Makes You Successful You are someone who: Enjoys solving complex technical problems. Thrives in a customer-facing environment. Takes ownership and works effectively without close supervision. Communicates technical information in a clear and practical way. Adapts quickly to changing priorities and challenging situations. Is motivated by delivering outstanding customer experiences. Has a genuine passion for engineering and technology.
Why Join TOMRA? Work with innovative, industry-leading technology. Be part of a company driving sustainability and the circular economy. Join a global organization with an entrepreneurial and collaborative culture. Experience a highly autonomous role with broad exposure to customers and projects. Enjoy opportunities for professional development and international collaboration. Ready to make an impact? If you're looking for a role where technology, customer interaction, travel, and sustainability come together, we'd love to hear from you. Apply now and help us transform the way the world recovers valuable resources. *Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. #LI-MH1
What you'll do
- Install, commission, test, maintain, and optimize TOMRA sorting systems.
- Diagnose and resolve electrical, electronic, mechanical, software, and network-related issues.
- Provide exceptional technical support to customers and internal stakeholders.
- Deliver operator and maintenance training to customer teams.
- Coordinate service activities, upgrades, and project-related work.
- Prepare accurate service reports and documentation.
- Identify opportunities for upgrades, improvements, and spare parts sales.
- Collaborate closely with Project Management, Sales, and Technical Support teams.
- Ensure all work is completed safely and in accordance with company and regulatory requirements.
What they require
- Qualification in Electrical, Mechanical, Mechatronics, or a related Engineering discipline.
- Minimum 3 years of experience supporting industrial equipment in a Field Service, Maintenance, or Technical Support environment.
- Strong troubleshooting skills in electrical and electronic systems.
- Solid mechanical aptitude and hands-on approach to problem-solving.
- Strong communication and customer relationship skills.
- Ability to work independently and manage priorities in a dynamic environment.
- Valid Driver's License.
- Australian Citizen or Permanent Resident with unrestricted work rights.
- Preferred: Experience with optical sorting technology.
- Preferred: Experience within the recycling industry.
- Preferred: Knowledge of industrial networking, IT systems, and cybersecurity concepts.
- Preferred: Additional language skills.
Benefits
- Work with innovative, industry-leading technology.
- Be part of a company driving sustainability and the circular economy.
- Join a global organization with an entrepreneurial and collaborative culture.
- Highly autonomous role with broad exposure to customers and projects.
- Opportunities for professional development and international collaboration.
TOMRA Recycling has pioneered the use of sensor-based technology for automating the recovery and recycling of valuable resources. The flexible sorting systems perform an extensive range of sorting tasks and can sort various types of materials and minerals with the purpose of preparation for recycling, and material upgrading. Sensor-based sorting technology is critical to reducing the dependency on primary raw materials and mitigating the environmental impact caused by landfills and incineration. Currently TOMRA Recycling has an installed base of over 11,000 units across more than 50 markets. TOMRA Recycling is a member of the TOMRA Group founded in 1972 that began with the design, manufacture, and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling, and mining industries.