Executive & Operations Support

At Coconut 🥥 , we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below: Role : Executive & Operations Support Monthly Rate : $900-1100 Availability : 20 hours/week Time Zone : Anything between EST or MST ================================================== To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form. What to Prepare: 1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check . 2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template . ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️ 3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom ) and provide the link in your application. Before you do, check out these video tips and sample videos . Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Requirements Experience Needed/Responsibilities: 1. Inbox Management**- Verify and maintain inbox sorting and labeling, including labels pulled from Fyxr. - Triage incoming email and flag messages that need a personal sign-off or specific wording. - Manage and respond to routine emails in that supporting capacity. 2. Meeting Administration**- Capture meeting notes and action items. - Log each action item to the tracker, line by line. - For any technical issue raised, create a Jira ticket with an assigned owner and due date. 3. Document & Asset Wrangling**- File and organize documents across Google Drive and Notion. - Handle formatting and link cleanup. - Keep sales and training assets current. - Gather and organize materials from other team members as needed. 4. Scheduling & Coordination**- Manage calls and calendar. - Coordinate vendor and pod scheduling. - Prepare agendas. - Chase down and confirm reschedules. 5. Travel Booking**- Book travel end to end, including flights, lodging, ground transport, and itineraries. Good to have: - Strong executive support experience, with proven ability to proactively manage an executive's inbox, calendar, and priorities. - Highly organized and detail-oriented, with the ability to work independently, stay ahead of tasks, and know when to escalate. Non-negotiable Requirements: - Experience with productivity and project management tools: Notion, Jira, Fyxr, and similar platforms. Industry/Tools Experience: - Notion, Jira, Fyxr, Google Drive Benefits We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨ ✅ Competitive Salary – We recognize your skills and experience with a great compensation package. ✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? ✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! ✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year. ✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. ✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. ✅ Life Insurance * – Our full-time HMO plan includes life insurance for extra peace of mind. ✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. ✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! ✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups —because work should be fun, too! ✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people. Some benefits may vary. Full details will be provided during the onboarding process.