Executive Assistant

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

The Opportunity

QAD is looking for a highly proactive Executive Assistant, based in Canada, to support a small senior leadership team of two to three executives as a strategic force multiplier. This is a high impact, high visibility role at a fast growing SaaS and AI company: you will operate well beyond traditional administrative support, directly shaping the operational rhythm of the organization. Sitting at the center of our global operations, you will ensure your leaders stay a step ahead, arrive fully prepared, and are positioned to win.

What You Will Do

• Manage complex, multi-time-zone calendars for a small senior leadership team based across regions including the United States, Europe and India, anticipating needs and protecting executive time with sound, independent judgment.
• Own international and domestic travel end to end, including itineraries, logistics, visas, and expense management, with no detail left to chance.
• Serve as a trusted, polished point of contact for internal and external stakeholders on behalf of your executives, often as the first impression of the leadership team.
• Drive preparation of materials for town halls, board meetings, business reviews, and leadership offsites, translating executive intent into clear, decision-ready content.
• Act as a connective thread across the business and regions, tracking follow-through on key priorities and actions so nothing falls through the cracks.
• Partner closely with counterpart EAs across the global team to align on cross-functional initiatives, executive communications, and shared operating rhythms.
• Leverage AI and productivity tools, including Claude and Gemini, to work smarter and help your executives do the same, continuously raising the bar on efficiency.

Must haves

• 5+ years supporting C-suite or senior executives in a global, fast-paced environment.
• A track record of supporting business operations, not just schedules: you understand the cadence of a growing company and know how to keep things moving.
• Fluency across the modern executive toolkit, including Google Suite (Docs, Slides, Sheets, Calendar, Meet, Gemini), Microsoft Teams, Excel, PowerPoint, and travel and expense platforms.
• Excellent written and verbal communication skills, with the judgment and discretion to represent senior leaders with full professionalism.
• Strong organizational skills and the ability to manage competing priorities across time zones without missing a beat.
• Comfort operating autonomously and effectively in a fully virtual, globally distributed environment.

Nice to haves

• SaaS or technology company experience.
• Hands-on experience with AI productivity tools such as Claude and Gemini, or a genuine appetite to adopt them quickly.

Success in Your First 90 Days

• Calendars, travel workflows, and expense processes are fully mapped and running smoothly for all executives you support.
• You are the trusted, go-to point of contact for at least one recurring leadership forum, such as a business review or leadership team meeting.
• You have built working relationships with counterpart EAs and key stakeholders across the business.
• You have identified and implemented at least one process or AI-enabled improvement that saves your leaders time.

Who You Are

• You embody QAD's core values: drive for results, commitment to the team, extreme ownership, a willingness to challenge the status quo, and integrity and respect for all.
• Proactive and low ego: you anticipate what is needed before being asked, and you take real pride in the details.
• Calm under pressure, adaptable when plans shift, and effective at managing ambiguity across a global organization.
• A natural collaborator who builds trust quickly with executives, peers, and stakeholders at every level.
• Genuinely invested in the success of the leaders and teams you support, and energized by being at the center of the action.
• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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