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SpotMe

Event Project Manager (Europe - Remote)

RemoteEUEurope
Published
Role
Project Management
Experience
Mid
Employment
Full-time
Salary not disclosed
Check eligibility

Open to Anywhere in EU & Europe. Set where you work from to check your eligibility.

No BS summary

Event Project Manager with 2+ years of experience in congress engagement, KOL/stakeholder management, and event planning/execution. Must understand event approval workflows and be able to build, configure, and launch engagement apps. Requires strong stakeholder relationship building, influence, technical dexterity, and ability to balance compliance with business needs.

Core skills

live engagement appsevent project managementB2B event platform

Required skills

event approval workflowswebmobileportalvideoAISpotMe Backstage Content Management Systemevent operationsvirtual event executionface to face event executionpost-event communicationsevent data analysisreportingdashboardingstakeholder managementKOL managementcongress engagementeducation event planningcongress event planningwebinar planningadboard planningeducation event executioncongress event executionwebinar executionadboard executioninteraction trackingmicroappsIPadsbadge printersspeaker briefingvirtual session hostingonsite speakingevent technology configurationevent technology testingproduct configurationproduct launchingcustomer managementsenior stakeholder managementcommunicationtraining facultytraining field sales teamtraining booth stafftraining agenciesevent app reviewevent operations coordinationpost-event analysispost-event reportingpost-event recommendationsmedical education tacticsproduct solutionsstandard operating proceduresservices implementationproduct propositionproject lifecycle managementon-site project managementremote project managementupsell deal closingbusiness development activitiesstakeholder relationshipsservice-driven mindsetUS customersEU customersmedical societiescorporate pharma stakeholdersKOLspharma decision-makingescalationtechnical dexteritypractical solutionspharma regulatory compliancelegal review processesbusiness objectivesgeneralizing needsprioritizing solutions

What you'll do

  • Lead and execute end-to-end congress, webinar, adboard and education event projects both onsite and remote.
  • Independently build, configure and launch our suite of live engagement apps (web, mobile, portal, video, AI) using our SpotMe Backstage Content Management System (30%).
  • Professionally manage our customers, and other senior stakeholders with clear, timely communications to enhance experience adding value across the entire project lifecycle (20%).
  • Coordinate closely with stakeholders to ensure seamless execution on event day.
  • Train faculty, field sales team, booth staff and agencies, and thoroughly review the event apps to guarantee flawless delivery.
  • Ensure that onsite technology (interaction tracking with apps, microapps, iPads, badge printers) has been fully configured and tested end-to-end (20%).
  • Ensure speakers are fully briefed and prepared, whether they're presenting in a webinar, hosting a virtual session, or speaking onsite at a standalone or symposium.
  • Ensure all event operations running smoothly for both virtual and face to face projects (20%).
  • Handle post-event communications, analyze event data, and deliver detailed reports, dashboards and recommendations to the customer, highlighting successes and identifying areas for future improvement (10%).
  • Onboard, get hands-on with our product and solutions, become familiar with our existing standard operating procedures and get introduced to our services, implementation, product and sales teams.
  • Learn Backstage and our product by building and test driving a mobile app and webinar during your first week.
  • Build all of your existing and new events in Backstage with minimal supervision, demonstrating quality follow-up emails and no errors in all core modules of the event found during the Project Reviews.
  • Get trained on how we deliver projects at SpotMe, develop a deep understanding of the value of our products proposition and experience it by shadowing colleagues in a full project lifecycle in month 1/2.
  • Manage at least 3 complete on-site projects end-to-end - including onsite presence for at least 2 events.
  • Become an advocate for our medical education tactics, successfully influencing faculty members to adopt them.
  • Complete an international onsite project with our Europe team or one of our Europe customers.
  • Lead and complete a project in each of our core use cases: webinar, congress, education and advisory board.
  • Be consistently recognized by clients for delivering best-in-class contributions that elevated event execution and enhanced overall participant experience and outcomes.
  • Lead an average of ~7 onsite projects per quarter (≈28 per year), or 13 remote projects per quarter, or an equivalent mix.
  • Start growing the next generation of PMs, supervising 2-5 projects per quarter alongside junior/associate team members.
  • Drive new business, by successfully concluding a meaningful upsell deal through one of your referrals and/or joining at least one business development activity with our sales team (webinar, tradeshow, speaking engagement, or RFP pitch).

What they require

  • This position is the ideal role for an agency meetings project manager or event/meeting planner with experience in congress/convention or education planning and execution, and interested in technology, engagement and analytics.
  • You bring 2+ years of prior experience in congress engagement, KOL and stakeholder management, congress and education event project planning and execution.
  • You know the quirks of event approval workflows across Commercial, Legal Review, not just that they exist, but how they actually slow things down and how to work them.
  • This role requires frequent travel, out of hours availability and weekend work.
  • About 20 to 40% of your time will be spent traveling onsite.
  • Project planning typically occurs 3-9 weeks in advance, depending on project type.
  • Building strong stakeholder relationships with a service-driven mindset: you adeptly engage US and EU customers, KOLs, and medical societies by understanding their unique needs - you navigate and plan every interaction with an extreme sense of service, aligning with corporate pharma stakeholders and KOLs.
  • Influence and escalation: you understand how pharma decision-making works and confidently escalate to leadership when necessary to move projects beyond initial hurdles and bypass common delays and objections.
  • Technical dexterity: you have the ability to effectively and confidently deliver practical solutions (build and ship).
  • Balancing compliance with business needs: you can skillfully balance pharma regulatory compliance and legal review processes with business objectives, navigating and resolving potential roadblocks without compromising project momentum.
  • Product-smart: you understand not every customer request translates directly into a feature. You have the ability to generalize needs and prioritize solutions that deliver true value.
  • SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company's most effective engagement channel.

Event Technology
Salary not disclosed