Highmark Inc.
Epic Systems Analyst - Ambulatory
RemoteUnited States only
- Experience
- Mid
- Employment
- Full-time
$68.4k–$105.9k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Epic Ambulatory systems analyst for remote PA-based work. Requires 3+ years Epic systems administration (one or more Epic modules) and Epic Application Certification within 6 months. Remote role focused on EpicCare Ambulatory/Healthy Planet/Campaigns modules; US-based (Pennsylvania) hiring.
Core skills
EpicCare Ambulatory
Required skills
Epic application configurationsystems analysisworkflow analysisdocumentation and training materials creation
Optional skills
Epic Healthy Planet CertificationEpic Campaigns CertificationBachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience
What you'll do
- Plans, designs/builds, tests, implements, and supports the needs of Epic software.
- Analyzes and determines system requirements and specifications.
- Performs and documents workflow analysis while evaluating user experience.
- Supports and maintains environments or applications using domain knowledge.
- Creates and maintains documentation and training materials regarding the implementation of applications.
- Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows.
- Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
- Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
- Contributes to and manages small to medium projects independently.
- Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
- Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.
- Identifies solutions and completes documentation.
What they require
- Required 3 years of systems administration experience within one or more Epic modules.
- Epic Application Certification within 6 months (Required).
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
- Excellent customer service skills.
- Highly effective written and verbal communication and interpersonal skills.
- Strong organizational skills in managing priorities.
- Demonstrates knowledge of project management principles as they relate to assigned tasks.
- Education: Required Associates (2 years relevant work experience may substitute).
- Language (Other than English): None.
Benefits
- Travel Requirement: 0% - 25%
- Remote-based position
- Compliance and privacy training (HIPAA) and company policies support
- Accessibility accommodation contact: HRServices@highmarkhealth.org
- Equal opportunity / non-discrimination statements
HealthcareEnterprise
$68.4k–$105.9k/yr