Entry level Storyteq Implementation Trainer
- Role
- Support
- Experience
- Junior
- Employment
- Full-time
Open to GB only. Set where you work from to check your eligibility.
No BS summary
Entry-level implementation trainer for Storyteq, UK-based remote. Needs prior training, learning, enablement, customer support, or client-facing experience, plus experience creating training materials and delivering virtual and face-to-face sessions.
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What you'll do
- Support the delivery of engaging Storyteq training sessions for clients and internal stakeholders across projects and programmes.
- Facilitate scheduled and ad hoc training sessions in virtual and face-to-face learning environments.
- Adapt training approaches for different audiences, user roles, and learning requirements.
- Support User Acceptance Testing activities by working with consultants and project teams to create test scripts and supporting documentation.
- Assist with creating and maintaining training materials, including presentations, user guides, videos, quick reference materials, and supporting resources.
- Support creation and coordination of training communications for project rollouts and user engagement.
- Help maintain training plans aligned to project timelines and delivery milestones.
- Monitor learner engagement and gather feedback to improve training delivery and user adoption.
- Collaborate with consultants, project teams, and stakeholders to support wider project objectives.
- Attend project meetings, workshops, stand-ups, and delivery forums where required.
- Provide support for training-related queries and user requests professionally and promptly.
- Provide cross-functional support and collaboration across the wider business for operational and training needs specific to Storyteq.
- Maintain and continuously update internal training materials within the company’s internal learning platform.
- Manage and maintain external client-facing training content within the public learning platform for accuracy, consistency, and relevance.
- Support tracking and reporting of training activity and learner engagement.
- Provide updates to internal teams and stakeholders on training progress and delivery activities.
- Use learner feedback and engagement insights to improve training materials and delivery approaches.
- Work with project and account teams to identify potential risks, dependencies, or support requirements.
What they require
- Previous experience within a training, learning, enablement, customer support, or client-facing role is required.
- Experience creating presentations, training materials, user guides, or learning resources is required.
- Preferred: Exposure to User Acceptance Testing activities or supporting project delivery environments.
- Confident presentation and communication skills, with the ability to engage groups within learning environments.
- Comfortable delivering both virtual and face-to-face classroom-based training sessions.
- Strong organisational and administrative skills with the ability to manage multiple tasks and priorities.
- Collaborative approach and willingness to work closely with cross-functional teams.
- Confidence in learning and working with new technologies and digital platforms.
- Good working knowledge of standard IT applications and presentation tools.
Benefits
- Competitive salary.
- 25 days' holiday plus bank holidays.
- Paid Wellbeing Day.
- Flexible bank holidays to honour cultural or religious observances.
- Option to buy or carry over up to 5 extra holiday days.
- Smart Working with up to 40% from home.
- After 12 months, option to work from abroad for up to 90 days a year.
- Enhanced family friendly leave.
- 3 extra days for wedding or honeymoon.
- Employee Assistance Programme.
- Pension scheme.
- Corporate Medical Cash Plan.
- Electric car salary sacrifice scheme.
- Tax-efficient payroll giving to charities.
- Funding for professional qualifications.
- Monthly Employee of the Month awards with £250 bonus.
- Referral bonuses of up to £1,500.
- Regular Wellbeing Workshops.
- 30+ Wellbeing Champions.
- Paid Volunteer Day.
- Online perks platform with discounts on brands, days out, and gym memberships.
- Employee community groups for colleagues with shared interests.
Storyteq’s Content Marketing Platform (CMP) is an enterprise SaaS product recognised as a Gartner Leader in Content Marketing Platforms and Digital Asset Management. It helps marketing and creative teams manage the full content lifecycle, including briefing, workflow, project management, templated creative production, review and approval, and asset distribution at scale.