HireHawk
Ecommerce Manager (Remote)
RemoteCanada, United States only
- Role
- Marketing
- Experience
- Mid
- Employment
- Full-time
Salary not disclosed
Check eligibility
Open to CA, US only. Set where you work from to check your eligibility.
No BS summary
DTC ecommerce manager needed for a fast-growing haircare brand. Must own on-site and channel execution, driving CRO on Shopify, optimizing product pages on TikTok Shop and Amazon, and running email campaigns. Requires 2-4 years of DTC ecommerce experience, hands-on Klaviyo, and familiarity with Shopify apps and CRO principles.
Core skills
ShopifyKlaviyoTikTok Shop
Required skills
Amazon Seller CentralCRO
Optional skills
ElevarTriple WhaleGoogle SheetsLookerHTMLCSSaffiliate marketinginfluencer marketing
What you'll do
- Own conversion rate optimization across the Shopify storefront PDPs, collection pages, checkout flow, homepage
- Run A/B tests and on-site experiments; manage tooling and interpret results
- Manage Shopify app ecosystem including upsell/cross-sell, reviews, subscriptions, bundles, and site speed tools
- Maintain integrations and troubleshoot issues across apps, pixels, and data layers
- Coordinate with creative team to brief and deploy updated imagery, copy, and UGC across PDPs
- Own PDP optimization on TikTok Shop titles, bullets, imagery, A+ content, category/attribute setup
- Monitor TikTok Shop storefront performance and flag issues to the broader team
- Coordinate with the content and affiliate team to ensure product pages are dialed in to support creator traffic
- Stay current on TikTok Shop feature releases and surface relevant updates
- Assist with Amazon listing optimization titles, bullets, A+ content, backend keywords, imagery
- Work alongside internal stakeholders and agency contacts to implement updates and maintain listing health
- Flag suppressed listings, content issues, or policy flags and coordinate resolution
- Execute campaign sends end-to-end: build, QA, schedule, and deploy in Klaviyo
- Partner with Director of Growth and retention agency on flow strategy — your role is hands-on implementation
- Manage segmentation logic, list hygiene, and send cadence
- Pull post-send reporting and surface performance insights
- Own the review platform — ensure review collection, moderation, and syndication are running
- Leverage AI tools for copywriting, content optimization, and productivity
- Maintain clean documentation across SOPs, app settings, and platform configurations
- Support new channel or integration launches as the business scales
What they require
- 2 to 4 years in a DTC ecommerce role, you've lived inside Shopify and know it cold
- Hands-on Klaviyo experience: you've built campaigns, managed flows, and pulled your own reporting
- Worked on TikTok Shop in some capacity, even if not the primary owner
- Basic Amazon Seller Central familiarity listing updates, A+ content, suppression troubleshooting
- Comfortable with the Shopify app ecosystem: you know what tools exist, how they talk to each other, and how to triage when something breaks
- CRO mindset: you think about the customer journey, not just the task in front of you
- Detail-oriented and execution-focused you ship, you follow up, you close the loop
- Comfortable using AI tools to move faster (ChatGPT, Claude, Midjourney, etc.)
- Strong communicator who can work cross-functionally with creative, growth, and external partners
- Preferred: Experience at a beauty, wellness, or CPG DTC brand
- Preferred: Familiarity with affiliate or influencer-adjacent ecommerce (TikTok Shop affiliates, LTK, etc.)
- Preferred: Basic HTML/CSS for email template edits
- Preferred: Experience with tools like Elevar, Triple Whale, or similar attribution/analytics platforms
- Preferred: Comfort pulling and interpreting data in Google Sheets or Looker
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ services.
- Option to withdraw up to 50% of approved earnings before payday.
HireHawk connects top global talent with high-performing U.S. companies, focusing on finding exceptional professionals and supporting clients with reliable, remote-ready talent.
🇺🇸 United StatesRecruitingStartup
Salary not disclosed