Dynamics 365 Customer Engagement Functional Architect
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No BS summary
Dynamics 365 Customer Engagement Functional Architect needed to design, architect, and implement solutions. Requires deep expertise in CE processes (Sales, Service, Field Service, Marketing) and strong consulting skills. Prefers configuration over customization and can engage user groups with modern cloud CRM.
Core skills
Required skills
Dynamics 365 Customer Engagement Functional Architect Remote Opportunities - Canada Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you passionate about customer-centric cloud solutions? Do you have extensive experience with Dynamics 365 Customer Engagement? We are looking for a passionate and personable D365 Customer Engagement Functional Architect for our Data & Dynamics Team to design, architect and implement solutions with Dynamics 365 Customer Engagement (CE)! Utilizing your deep and expert knowledge in customer engagement processes (Sales, Customer Service, Field Service, and Marketing), you understand client requirements through strong business and technical consulting skills and are well versed in optimizing Dynamics 365 CE implementations. You favor configuration and the Power Platform over heavy customization and can enroll customer user groups in the opportunity that comes from a modern cloud CRM. You will work directly with sales and delivery leaders to support solution direction and quotes.
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know Posted: 2026-06-23T17:38:20.673Z
What you'll do
- Design, architect and implement solutions with Dynamics 365 Customer Engagement (CE)
- Utilize deep and expert knowledge in customer engagement processes (Sales, Customer Service, Field Service, and Marketing)
- Understand client requirements through strong business and technical consulting skills
- Optimize Dynamics 365 CE implementations
- Favor configuration and the Power Platform over heavy customization
- Enroll customer user groups in the opportunity that comes from a modern cloud CRM
- Work directly with sales and delivery leaders to support solution direction and quotes
What they require
- Passionate about customer-centric cloud solutions
- Extensive experience with Dynamics 365 Customer Engagement
- Well versed in optimizing Dynamics 365 CE implementations
- Can enroll customer user groups in the opportunity that comes from a modern cloud CRM
Benefits
- A career that helps you get more out of life
- An environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging
- Employee resource groups
- Impactful and effective conversations
- Townhalls
- Various company-wide training, including how to reduce unconscious bias
- Fostering an inclusive environment
- Commitment to taking consistent, positive and lifelong action to be a diverse and equitable workplace
- Accommodation requests for your interview or the role
Long View is one of North America’s most dynamic IT providers.