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Long View

Dynamics 365 Customer Engagement Functional Architect

RemoteCanada only
Published
Salary not disclosed
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Open to CA only. Set where you work from to check your eligibility.

No BS summary

Dynamics 365 Customer Engagement Functional Architect needed to design, architect, and implement solutions. Requires deep expertise in CE processes (Sales, Service, Field Service, Marketing) and strong consulting skills. Prefers configuration over customization and can engage user groups with modern cloud CRM.

Core skills

Dynamics 365 Customer Engagement

Required skills

Power Platform

What you'll do

  • Design, architect and implement solutions with Dynamics 365 Customer Engagement (CE)
  • Utilize deep and expert knowledge in customer engagement processes (Sales, Customer Service, Field Service, and Marketing)
  • Understand client requirements through strong business and technical consulting skills
  • Optimize Dynamics 365 CE implementations
  • Favor configuration and the Power Platform over heavy customization
  • Enroll customer user groups in the opportunity that comes from a modern cloud CRM
  • Work directly with sales and delivery leaders to support solution direction and quotes

What they require

  • Passionate about customer-centric cloud solutions
  • Extensive experience with Dynamics 365 Customer Engagement
  • Well versed in optimizing Dynamics 365 CE implementations
  • Can enroll customer user groups in the opportunity that comes from a modern cloud CRM

Benefits

  • A career that helps you get more out of life
  • An environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging
  • Employee resource groups
  • Impactful and effective conversations
  • Townhalls
  • Various company-wide training, including how to reduce unconscious bias
  • Fostering an inclusive environment
  • Commitment to taking consistent, positive and lifelong action to be a diverse and equitable workplace
  • Accommodation requests for your interview or the role

Long View is one of North America’s most dynamic IT providers.

Salary not disclosed