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Infomedics

Dutch Speaking - Word Klantcontact Medewerker Zorgdeclaraties

RemoteBulgaria onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to BG only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer service representative for healthcare billing inquiries in Bulgaria. Requires fluent Dutch, EU passport, and customer support/healthcare admin experience. Must be empathetic, detail-oriented, and a problem-solver.

Required languages

Dutch fluent

What you'll do

  • Manage professional communication with patients and healthcare providers regarding medical declarations and billing inquiries.
  • Ensure high-quality resolution of complex healthcare administrative questions with accuracy and empathy.
  • Maintain detailed records in our CRM system, strictly adhering to healthcare privacy regulations.
  • Collaborate with internal departments to resolve discrepancies in medical invoicing and payment processes.
  • Provide expert guidance on the healthcare reimbursement process, serving as a primary contact for Infomedics users.
  • Contribute to the continuous improvement of healthcare customer support standards by providing feedback on recurring issues.
  • Participate in regular team briefings to stay updated on Dutch healthcare insurance policies and regulatory changes.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Professional experience in customer support or administrative healthcare services is highly advantageous.
  • Strong ability to simplify complex financial or medical information for a diverse clientele.
  • Passion for delivering premium service within the fast-paced healthcare industry.
  • Excellent problem-solving skills and a proactive attitude toward learning new systems.

Benefits

  • Competitive Monthly Salary with attractive growth potential.
  • Fully Paid Training on healthcare systems and insurance regulations.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel provided by Mercier Consultancy Group).
  • Monthly Performance Bonus to reward your dedication and excellence.
  • A vibrant international work culture with team-building events and professional growth opportunities in Bulgaria.

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading corporations across Europe. We specialize in facilitating seamless transitions for professionals seeking world-class career opportunities, including exclusive Dutch-speaking jobs in Bulgaria.

Healthcare
Salary not disclosed