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Mercier Consultancy Group

Dutch Speaking Video Streaming Customer Experts - Work Remote In Greece

RemoteGreece, Bulgaria, Netherlands +2 more only
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, BG, NL, BE, ES only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer support role for video streaming platforms, remote in Greece (also advertised for several EU locations). Requires native or fluent Dutch and a valid EU passport or work permit. Provide technical and account support across devices; prior customer-service or high-tech support experience is preferred.

Optional languages

Dutch Native or fluent

What you'll do

  • Provide high-quality technical and account support to users of leading streaming platforms.
  • Assist subscribers with account management, billing queries, and content streaming issues via phone, chat, and email.
  • Troubleshoot application performance across various devices including smart TVs, consoles, and mobile platforms.
  • Maintain high customer satisfaction scores by delivering personalized and efficient solutions in the Dutch language.
  • Collaborate with international teams to optimize support processes within the fast-paced streaming sector.

What they require

  • Native or fluent Dutch (spoken and written).
  • Valid EU passport or work permit.
  • Excellent communication skills and a passion for the digital streaming entertainment industry.
  • Strong problem-solving abilities and comfort working in a remote-capable environment.
  • Preferred: Previous experience in customer service or a high-tech support role.

Benefits

  • Highly competitive monthly salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
  • Comprehensive private health insurance coverage.
Recruitment And Business Process Outsourcing
Salary not disclosed