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Mercier Consultancy Group

Dutch Speaking Transportation Customer Experts - Work Remote In Greece

RemoteEUArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
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Open to Anywhere in EU. Set where you work from to check your eligibility.

No BS summary

Dutch-fluent customer support role for transportation/logistics, remote-based in Greece; EU passport mandatory. Requires strong communication and problem-solving skills and experience with CRM/transportation management systems. Prior sector experience (transportation/logistics/customer service) is a strong asset.

Core skills

CRMTransportation management systems

Required skills

Logistics softwareShipment tracking tools

Required languages

Dutch Native or fluent as stated in the post.

What you'll do

  • Provide high-level support for transportation inquiries and ensure efficient logistics and service coordination.
  • Manage client communication professionally in Dutch to resolve complex transportation and supply chain-related issues.
  • Maintain detailed records of customer interactions within transportation management systems.
  • Collaborate with international teams to ensure seamless service delivery across European transit networks.
  • Monitor and troubleshoot transportation delays or service discrepancies to uphold service level agreements.
  • Act as a brand ambassador, ensuring transportation-related customer touchpoints reflect premium service standards.
  • Utilize diagnostic tools to track shipments and provide accurate, real-time updates to stakeholders.

What they require

  • Native or fluent Dutch (spoken and written).
  • Valid EU passport (mandatory).
  • Preferred: Prior experience in the transportation, logistics, or customer service sectors is considered a strong asset.
  • Excellent communication skills with the ability to articulate technical transportation information clearly.
  • Strong problem-solving mindset and technical aptitude for digital CRM and logistics software.
  • Availability for remote work based in Greece.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Relocation Package (flight, transfer, hotel provided).
  • Fully Paid Training programs to excel in Dutch speaking jobs.
  • Comprehensive Health Insurance and wellness benefits.
  • And Much More...
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed