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Mercier Consultancy Group

Dutch Speaking PayPal Customer Expert - Work Remote In Greece

RemoteGreece, Bulgaria, Netherlands +2 more only
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, BG, NL, BE, ES only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer support role for PayPal users; native or fluent Dutch and eligibility to work in the EU required. Remote position based for Greece (multiple European locations listed). Requires strong communication, interest in FinTech and ability to work remotely.

Optional languages

Dutch Native or fluent (spoken and written)"}],

What you'll do

  • Provide world-class support for PayPal users, ensuring all inquiries regarding digital payments and financial transactions are resolved with precision.
  • Maintain high levels of customer satisfaction by addressing sensitive financial queries with empathy, security-consciousness, and speed.
  • Navigate complex FinTech software and internal databases to verify transaction histories and account details.
  • Collaborate with cross-functional teams to identify and escalate technical or security-related issues within the payment ecosystem.
  • Manage high-volume inbound communications, consistently meeting KPIs related to quality, resolution time, and customer experience.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory.
  • Valid EU passport or eligibility to work in the European Union.
  • Strong interest in the FinTech industry and passion for digital payment solutions.
  • Excellent communication skills, with a focus on problem-solving and critical thinking.
  • Ability to thrive in a remote working environment while maintaining high output and professional standards.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary bonus).
  • Monthly Performance Bonus linked to service quality.
  • Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
  • Health Insurance coverage.
Recruitment And Business Process Outsourcing
Salary not disclosed