Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier)
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to Anywhere in EU + CH. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer service role for an electricity provider, based in Sofia, Bulgaria (mandatory relocation). Requires native or fluent Dutch and a valid EU passport; no prior experience or technical stack required.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting top-tier talent with industry-leading global organizations. We pride ourselves on facilitating career-defining opportunities through our extensive network of elite partnerships across the continent. Job Overview We are currently seeking professionals for the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Bulgaria. This is an exceptional opportunity to join a premier energy provider, helping customers navigate complex energy solutions while enjoying the high standard of living associated with jobs in Bulgaria. Key Responsibilities Act as the primary point of contact for clients of a leading electricity producer and supplier. Provide expert consultation regarding energy consumption, billing inquiries, and service agreements. Assist customers with the transition to sustainable energy plans and smart grid solutions. Resolve technical and administrative queries related to energy supply contracts in the Dutch language. Maintain detailed records of client interactions within our energy-specific CRM platform. Contribute to client satisfaction goals by providing clear, empathetic, and efficient service. Stay updated on changing regulations and market trends within the European energy industry. Requirements Native or fluent Dutch (spoken and written). Valid EU passport (mandatory). Strong communication skills with a focus on problem-solving. A professional interest in the energy and utility sector. Commitment to relocate for this Dutch-speaking job in Bulgaria. Proficiency in basic computer systems and digital communication tools. Benefits What We Offer Competitive Monthly Salary Fully Paid Training Comprehensive Health Insurance Fully Paid Relocation Package (flight, transfer, hotel) Monthly Performance Bonus Exciting career development opportunities in the energy sector. A supportive, multicultural, and remote-friendly work environment. Life in Bulgaria Bulgaria offers an incredible blend of rich history, vibrant modern culture, and stunning landscapes. From the picturesque mountain ranges to the scenic Black Sea coastline, life in Bulgaria is defined by a pleasant climate and an welcoming atmosphere that attracts talent from across the globe. By accepting this position, you will benefit from a low cost of living, high-quality local cuisine, and a dynamic expatriate community. Choosing one of our Dutch-speaking jobs in Bulgaria means opting for a lifestyle that balances professional growth with personal adventure, all supported by our comprehensive relocation assistance in Bulgaria. How to Apply If you are ready to take the next step in your career with the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Bulgaria, we encourage you to click Apply Now. Join the Mercier Consultancy Group network today and start your journey toward a brighter professional future.
What you'll do
- Act as the primary point of contact for clients of a leading electricity producer and supplier.
- Provide expert consultation regarding energy consumption, billing inquiries, and service agreements.
- Assist customers with the transition to sustainable energy plans and smart grid solutions.
- Resolve technical and administrative queries related to energy supply contracts in the Dutch language.
- Maintain detailed records of client interactions within our energy-specific CRM platform.
- Contribute to client satisfaction goals by providing clear, empathetic, and efficient service.
- Stay updated on changing regulations and market trends within the European energy industry.
What they require
- Valid EU passport (mandatory).
- Strong communication skills with a focus on problem-solving.
- A professional interest in the energy and utility sector.
- Commitment to relocate for this Dutch-speaking job in Bulgaria.
- Proficiency in basic computer systems and digital communication tools.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Exciting career development opportunities in the energy sector
- A supportive, multicultural, and remote-friendly work environment.