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Mercier Consultancy Group

Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

RemoteBulgaria only
Published
Role
Support
Experience
Entry level
Employment
Full-time
€1.5k+
Check eligibility

Open to BG only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking product support specialist for Fitbit wearable devices; must be native or fluent Dutch and hold a valid EU passport. Role requires relocation to Sofia, Bulgaria and provides technical and application troubleshooting (sync, firmware, app). Candidate should have strong digital literacy and an interest in the Fitness & Wellness sector.

Core skills

Fitbit

Optional languages

Dutch Native or fluent

What you'll do

  • Provide high-quality technical and product support for Fitbit wearable devices in Dutch.
  • Assist users with device synchronization, firmware updates, and application troubleshooting within the Fitness & Wellness ecosystem.
  • Educate customers on the features of their devices to promote a healthier, more active lifestyle.
  • Document user queries efficiently and maintain accurate records within our customer experience platforms.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve the overall user experience.

What they require

  • Native or fluent Dutch (spoken and written).
  • Valid EU passport (mandatory).
  • Ability to relocate to Sofia for this Dutch Speaking Fitbit Products Support Specialist position in Bulgaria.
  • Strong digital literacy and ability to troubleshoot consumer electronics.
  • Excellent communication skills with a customer-centric mindset.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on Fitbit products and support software.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) for all international hires.
  • €1,500 Signing Bonus (one-time).
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
€1.5k+