Dutch-Speaking Customer Success Specialist
- Role
- Support
- Employment
- Full-time
Open to HU only. Set where you work from to check your eligibility.
No BS summary
Customer Success Specialist needed with strong communication skills in English (B2) and Dutch (C1). Must have experience in Customer Success, Account Management, or BPO. Requires a customer-focused mindset, proactivity, organization, and tech-savviness. Must perform work within Hungary, despite being a remote position.
Optional skills
Required languages
Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions! Please note that although this is a remote position, the work must be performed within Hungary! What You’ll Do Build strong customer relationships and drive success Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices. Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities. Conduct proactive outreach campaigns. Requirements What You Bring · Strong communication skills in English (B2) and Dutch (C1) Experience in Customer Success, Account Management, or BPO Customer-focused mindset with excellent communication skills Proactive, organized, and tech-savvy (SAP/Salesforce is a plus) Benefits At Transcosmos, you’ll find a supportive team environment with real opportunities to grow. Paid training Competitive salary Cafeteria benefits Medicover Please note that although this is a remote position, the work must be performed within Hungary!
What you'll do
- Build strong customer relationships and drive success
- Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
- Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
- Conduct proactive outreach campaigns.
What they require
- Strong communication skills in English (B2) and Dutch (C1)
- Experience in Customer Success, Account Management, or BPO
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy
Benefits
- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover