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Mercier Consultancy Group

Dutch Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

RemoteGreece, Bulgaria, Netherlands +2 more only
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, BG, NL, BE, ES only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer support role for Mercedes-Benz; native or fluent Dutch and a valid EU passport required. Remote work located in/relocating to Greece; role provides paid training and handles CRM-based customer queries for vehicle owners.

Optional languages

Dutch Native or fluent

What you'll do

  • Provide world-class customer support for Mercedes-Benz, maintaining the high standards of the automotive brand.
  • Assist vehicle owners with inquiries regarding technical features, service scheduling, and general automotive support.
  • Manage communication channels efficiently to ensure high customer satisfaction within the automotive sector.
  • Document all interactions accurately within the CRM system to track automotive service trends.
  • Collaborate with internal teams to resolve complex customer issues related to luxury vehicle ownership.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Passionate about the automotive industry and customer excellence.
  • Strong communication and problem-solving skills.
  • Willingness to relocate to Greece for this exciting career opportunity.

Benefits

  • Competitive Monthly Salary
  • Two Extra Salaries Per Year (13th and 14th salary).
  • Fully Paid Training on automotive systems.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed