Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to GR, BE, CH, DE, FR only. Set where you work from to check your eligibility.
No BS summary
Customer-support role in Greece, aimed at native or fluent Dutch speakers. An EU passport or a valid Greek work permit is mandatory, and English is required. Prior customer-facing experience is a plus, not a must.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class industry leaders. We specialize in facilitating seamless career transitions, ensuring that every candidate finds their ideal role within the most prestigious organizations globally. Job Overview We are currently scouting for exceptional professionals for our Dutch Speaking Customer Experts for a Tech Leader position in Greece. If you are passionate about telecommunications technology and seeking to elevate your professional trajectory with one of the most exciting jobs in Greece, this is your opportunity to join a high-impact team in a vibrant international environment. Key Responsibilities Provide high-quality technical and account support to customers within the rapidly evolving telecommunications sector. Troubleshoot connectivity, hardware, and service-related inquiries to ensure optimal customer satisfaction. Educate clients on the latest telecommunications products, services, and innovative digital solutions. Maintain meticulous records of customer interactions within the company’s internal management systems. Act as a primary brand ambassador, upholding the premium service standards of our tech industry partner. Collaborate with cross-functional teams to escalate complex technical issues and identify resolution pathways. Stay updated on the latest trends and infrastructure advancements within the global telecommunications market. Requirements Native or fluent Dutch (spoken and written) is mandatory for this role. Professional proficiency in English to communicate within our diverse, international team. Valid EU passport or a valid work permit for Greece. Strong interest in telecommunications technology and a desire to learn new digital platforms. Excellent analytical skills combined with a customer-centric mindset. Prior experience in a customer-facing or technical support role is considered a distinct advantage. Benefits What We Offer Competitive Monthly Salary with 13th and 14th salary bonuses provided annually. Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel accommodation. Attractive Monthly Performance Bonus based on meeting key telecommunications service targets. Comprehensive and fully paid training program to ensure your professional success. Full Health Insurance coverage and additional benefits tailored for your stay in Greece. Career development opportunities within a leading global telecommunications service environment. And Much More, including team-building events and a vibrant office culture. Life in Greece Choosing one of our Dutch-speaking jobs means embracing a lifestyle defined by sunshine, historical charm, and a world-renowned quality of life. Greece offers a unique blend of ancient history and modern Mediterranean culture, making it an ideal destination for professionals looking to combine their career aspirations with an unforgettable personal adventure. The warm climate and welcoming locals ensure that your time in Greece will be both professionally rewarding and personally enriching. Our comprehensive relocation support ensures that moving to Greece is a smooth and stress-free experience. From the Mediterranean gastronomy to the vibrant weekend culture, living in Greece allows you to enjoy a high standard of living while pursuing a dynamic career in the telecommunications industry. We invite you to join our growing community of international professionals who have found that Greece is truly the best place to accelerate their careers and live their best life. How to Apply If you are ready to take the next step in your career and join a world-class organization, please submit your application by clicking Apply Now. Our team at Mercier Consultancy Group is eager to review your profile and guide you through the process of securing this exciting Dutch Speaking Customer Experts for a Tech Leader position in Greece. We look forward to hearing from you.
What you'll do
- Provide high-quality technical and account support to customers within the rapidly evolving telecommunications services sector.
- Troubleshoot connectivity, hardware, and service-related inquiries to ensure optimal customer satisfaction.
- Educate clients on the latest telecommunications products, services, and innovative digital solutions.
- Maintain meticulous records of customer interactions within the internal systems.
- Act as a primary brand ambassador, upholding the premium service standards of our tech industry partner.
- Collaborate with cross-functional teams to escalate complex technical issues and identify resolution pathways.
- Stay updated on the latest trends and infrastructure advancements within the global telecommunications market.
What they require
- High proficiency or fluent Dutch (spoken and written) is mandatory for this role.
- Professional English skills to communicate within a diverse, international team.
- Valid EU passport or any valid work permit for Greece.
- Interest in global telecommunications and a desire to learn digital platforms.
- Analytical skills combined with a customer-first mindset.
- Prior experience in a customer-facing or technical-adjacent role is a distinct advantage.
Benefits
- Competitive monthly salary with 13th and 14th salary bonuses provided annually.
- Fully paid relocation package including flight tickets, transfer services, and initial hotel accommodation.
- Attractive monthly performance bonus based on meeting key service targets.
- Comprehensive and fully paid training program to ensure your professional success.
- Full health insurance coverage and additional benefits tailored for your stay in Greece.
- Career development opportunities within a leading global telecommunications environment.
- Team-building events and a vibrant office culture.