Skip to main content
Mercier Consultancy Group

Dutch Speaking Customer Expert

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Dutch-speaking customer support and technical troubleshooting role for a consumer electronics company. Fully remote but must be performed from Greece, relocation required. Must hold a valid EU passport and be fluent in Dutch; no professional experience or degree required.

Required languages

Dutch Native or fluent

What you'll do

  • Provide high-level technical support for cutting-edge consumer electronics products.
  • Manage incoming inquiries from Dutch-speaking customers via phone, email, and live chat.
  • Troubleshoot complex hardware and software issues to ensure customer satisfaction.
  • Educate users on the latest features and functionalities of modern consumer devices.
  • Maintain detailed records of customer interactions within our premium CRM system.
  • Collaborate with internal departments to address complex technical escalations.
  • Achieve daily and weekly KPIs focused on quality, efficiency, and customer sentiment.

What they require

  • Valid EU passport (mandatory).
  • Strong passion for the latest trends in the consumer electronics industry.
  • Excellent communication skills and a customer-centric mindset.
  • A proactive approach to problem-solving and technical troubleshooting.
  • Willingness to relocate to Greece for this exciting international career opportunity.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • Fully Paid Training on the latest consumer electronics technology
  • Health Insurance coverage
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus based on quality metrics
  • Networking opportunities and career progression paths
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed