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Mercier Consultancy Group

Dutch Speaking Customer Expert for Dyson

RemoteGreece onlyArchived
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
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Open to GR only. Set where you work from to check your eligibility.

No BS summary

Native or fluent Dutch-speaking customer support expert for Dyson, working remotely within Greece. Must hold a valid EU passport or work permit. No prior experience required — just a passion for consumer electronics and tech-savviness; full relocation to Greece is provided.

Required languages

Dutch Native or fluent

What you'll do

  • Provide high-end technical support and product guidance for Dyson's advanced range of consumer electronics.
  • Deliver exceptional customer experiences via phone, email, and chat, maintaining the premium brand standards of Dyson.
  • Assist customers with troubleshooting, product installation, and maintenance inquiries related to vacuum cleaners, air treatment, and hair care technology.
  • Identify customer needs and offer bespoke solutions that showcase the innovation of the Dyson portfolio.
  • Maintain detailed customer records within the CRM system to ensure follow-through and resolution.
  • Contribute to team targets by maintaining high customer satisfaction ratings and efficiency metrics.
  • Stay up-to-date with the latest product launches and technological advancements within the consumer electronics sector.

What they require

  • Native or fluent Dutch (spoken and written) is mandatory for this role.
  • Valid EU passport or work permit to legally work within the EU.
  • Strong passion for consumer electronics and a genuine interest in Dyson's innovative product line.
  • Excellent communication skills, with a professional and empathetic approach to customer service.
  • Ability to work remotely within Greece, ensuring a stable home office environment.
  • Tech-savviness and the ability to explain complex technical concepts in an accessible manner.

Benefits

  • Competitive monthly salary with 13th and 14th salary bonuses per year.
  • Comprehensive monthly performance bonus based on quality and efficiency.
  • Fully paid relocation package, including flight tickets, airport transfer, and hotel accommodation.
  • Full, professional training programs to master the Dyson product ecosystem.
  • Full private health insurance coverage.
  • Career growth opportunities within a supportive, multicultural environment.
  • The chance to build your international career through one of the most prestigious Dutch-speaking jobs currently available.
Recruitment And Business Process Outsourcing

Details

Visa sponsorshipNo
Salary not disclosed