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Mercier Consultancy Group

Dutch Speaking Customer Expert for Booking.com

RemoteGreece only· Prefers European Union
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only · Prefers European Union. Set where you work from to check your eligibility.

The listing prefers candidates in EU.

No BS summary

Dutch-speaking customer support role for Booking.com, based as a remote position in/for Greece. Requires native or fluent Dutch and professional English plus a valid EU passport or work permit allowing employment in Greece. Relocation package and fully paid training provided.

Required languages

Dutch Native or fluent (spoken and written)English Professional fluency

What you'll do

  • Provide world-class customer support to travelers and partners within the global tourism industry.
  • Assist with booking inquiries, modifications, and cancellations to ensure seamless travel experiences.
  • Handle communication professionally in Dutch via phone, email, and live chat.
  • Navigate multiple digital platforms to solve complex travel-related challenges efficiently.
  • Collaborate with international team members to share best practices and deliver empathy and expert travel advice.

What they require

  • Native or fluent Dutch (spoken and written) is essential for this role.
  • Professional fluency in English to communicate within our multicultural office environment.
  • Valid EU passport or work permit allowing for employment in Greece.
  • Preferred: Previous experience in tourism, hospitality, or customer service is considered a strong asset.
  • Strong digital literacy and the ability to learn new software systems quickly.

Benefits

  • Competitive Monthly Salary with 13th and 14th salary bonuses paid annually.
  • Fully Paid Training program.
  • Comprehensive Health Insurance and additional social benefits.
  • Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
  • Attractive Monthly Performance Bonus based on your commitment to quality.
Recruitment And Business Process Outsourcing
Salary not disclosed