Dutch Speaking Advisor for Online Payment Platform
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to BG only. Set where you work from to check your eligibility.
No BS summary
Dutch-speaking customer-support role for an online payment platform, based in Sofia, Bulgaria, with a paid relocation package. Must have fluent Dutch, strong English, and an EU passport or valid Bulgarian work permit. FinTech interest is required; no specific years of experience are requested.
Required languages
About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global organizations. We pride ourselves on facilitating career-defining opportunities that prioritize professional growth and international experience for our candidates. Job Overview We are currently seeking a motivated professional for a Dutch Speaking Advisor for Online Payment Platform position in Bulgaria, supporting one of the world's most innovative FinTech pioneers. This role offers the perfect blend of technical support and financial services, making it one of the most sought-after Dutch-speaking jobs in the region for those looking to advance their career in the digital payments landscape. Key Responsibilities Provide high-level support to Dutch-speaking users regarding their FinTech account, payment processing, and transaction history. Ensure compliance with international financial regulations and internal security protocols to protect user data. Educate clients on the features and benefits of the payment platform to increase user satisfaction and engagement. Resolve complex queries related to electronic fund transfers, e-wallet management, and currency conversion. Collaborate with international technical teams to troubleshoot system errors and payment gateway issues. Maintain detailed case documentation in the CRM system to ensure accurate reporting and trend analysis. Contribute to the ongoing success of one of the top Jobs in Bulgaria within the high-growth FinTech sector. Requirements Native or fluent Dutch (spoken and written) skills are mandatory for this position. Valid EU passport or a valid work permit for Bulgaria. Strong proficiency in English to operate within our international corporate environment. Demonstrable interest in the FinTech industry and passion for digital financial solutions. Excellent analytical skills and a commitment to providing a superior customer experience. Benefits What We Offer Competitive Monthly Salary Fully Paid Training on FinTech platforms and systems Comprehensive Health Insurance package Fully Paid Relocation Package (flight, transfer, hotel accommodation) Attractive Monthly Performance Bonus Opportunity to build a career in one of the most exciting Dutch Speaking Advisor for Online Payment Platform positions in Bulgaria. And Much More... Life in Bulgaria Bulgaria is a hidden gem for professionals seeking a high quality of life at an accessible cost of living. With a stunning landscape that ranges from dramatic mountain ranges to the scenic Black Sea coast, Bulgaria offers a rich cultural experience for expatriates. You will find that life in Bulgaria is vibrant, modern, and welcoming, making it an excellent destination for those exploring new Jobs in Bulgaria. Relocating to Bulgaria is made seamless by our comprehensive support package, allowing you to focus on your new role while settling into a country famous for its world-class cuisine and hospitable locals. Join the growing community of professionals in Bulgaria and enjoy a perfect balance of career advancement and personal exploration in this thriving European hub. How to Apply Are you ready to take the next step in your career with a leading firm? Click "Apply Now" to submit your CV and join our team for this Dutch Speaking Advisor for Online Payment Platform position in Bulgaria. We look forward to reviewing your application. Sincerely, the Recruitment Team at Mercier Consultancy Group.
What you'll do
- Provide high-level support to Dutch-speaking users regarding their FinTech account, payment processing, and transaction history.
- Ensure compliance with international financial regulations and internal security protocols to protect user data.
- Educate clients on the features and benefits of the payment platform to increase user satisfaction and engagement.
- Resolve complex queries related to electronic fund transfers, e-wallet management, and currency conversion.
- Collaborate with international technical teams to troubleshoot system errors and payment gateway issues.
- Maintain detailed case documentation in the CRM system to ensure accurate reporting and trend analysis.
- Contribute to the ongoing success of one of the top Jobs in Bulgaria within the high-growth FinTech sector.
What they require
- Native or fluent Dutch (spoken and written) skills are mandatory for this position.
- Valid EU passport or a valid work permit for Bulgaria.
- Strong proficiency in English to operate within our international corporate environment.
- Demonstrable interest in the FinTech industry and passion for digital financial solutions.
- Excellent analytical skills and a commitment to providing a superior customer experience.
Benefits
- Competitive Monthly Salary
- Fully Paid Training on FinTech platforms and systems
- Comprehensive Health Insurance package
- Fully Paid Relocation Package (flight, transfer, hotel accommodation)
- Attractive Monthly Performance Bonus
- Opportunity to build a career in one of the most exciting Dutch Speaking Advisor for Online Payment Platform positions in Bulgaria