Drayage Operations Specialist
- Role
- Operations
- Experience
- Mid
- Employment
- Full-time
Open to US only · UTC-6…UTC-6. Set where you work from to check your eligibility.
No BS summary
Mid-level drayage/intermodal operations specialist with 2+ years US drayage experience, hands-on container coordination and billing. Must understand container ingate/outgate, demurrage/detention, chassis management and shipment documentation (BOL/POD). Remote or office; must work Mon–Fri 8am–5pm CST to support Chicago operations; PortPro/TMS experience is a plus.
Core skills
Required skills
Optional skills
Optional languages
We are looking for a detail-oriented Drayage Operations Specialist to support our Chicago-based drayage operations. In this role, you will be responsible for coordinating container movements, handling operational and administrative tasks, and ensuring accurate billing and documentation. This position is ideal for someone with hands-on US drayage/intermodal logistics experience who understands container transportation and can work independently in a fast-paced environment. Candidate Profile / What We’re Looking For Container drayage experience is required. Candidates should have hands-on experience coordinating container moves rather than primarily FTL brokerage experience. Experience with the Chicago rail/intermodal market is strongly preferred. Candidates with experience in other U.S.-based rail ramp drayage markets may also be considered if their background is transferable to the Chicago market. Strong understanding of the container outgating and ingating process , including coordinating pickups, returns, appointments, and terminal requirements. Experience handling drayage documentation , including BOLs, PODs, container-related documents, and other shipping paperwork. Experience working with a drayage/intermodal TMS is preferred. Experience with PortPro TMS is a strong plus. Candidates coming primarily from FTL brokerage without container drayage or rail/intermodal experience are not the target profile for this role. Working conditions: Working schedule: Monday - Friday 8 am - 5 pm CST A supportive team Competitive Salary in USD Remote or office mode of work 10+ business days of paid time off English courses Equipment provided Requirements 2+ years of experience in US drayage or intermodal operations (required). Experience coordinating container transportation. Previous experience in operations, billing, or administrative support within a drayage environment. Strong understanding of: Container logistics Rail terminals and ports Chassis management Demurrage, detention, and per diem Update PortPro TMS and internal systems with accurate shipment information. Strong organizational and multitasking skills. Excellent problem-solving abilities and attention to detail. Ability to work independently and take ownership of daily responsibilities. Strong written and spoken English. Preferred Qualifications Experience with Chicago drayage operations. Experience working with US carriers and owner-operators. Familiarity with customer billing and freight invoicing. Knowledge of intermodal documentation and container management processes.
What you'll do
- Coordinate container movements and pickups/returns/appointments to support Chicago-based drayage operations.
- Handle operational and administrative tasks related to container transportation.
- Ensure accurate billing and shipment documentation (BOLs, PODs, container-related documents).
- Coordinate with terminals regarding terminal requirements.
- Update PortPro TMS and internal systems with accurate shipment information.
- Work independently in a fast-paced environment and take ownership of daily responsibilities.
What they require
- 2+ years of experience in US drayage or intermodal operations (required).
- Experience coordinating container transportation.
- Previous experience in operations, billing, or administrative support within a drayage environment.
- Strong understanding of container logistics.
- Strong understanding of rail terminals and ports.
- Strong understanding of chassis management.
- Strong understanding of demurrage, detention, and per diem.
- Update PortPro TMS and internal systems with accurate shipment information.
- Strong organizational and multitasking skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and take ownership of daily responsibilities.
- Strong written and spoken English.
Benefits
- A supportive team
- Competitive Salary in USD
- Remote or office mode of work
- 10+ business days of paid time off
- English courses
- Equipment provided
Zelh is a fast-growing, passionate outsourcing company. Its mission is to be the most reliable company by offering and maintaining consistently high-quality services through long-term relationships with customers, employees, and vendors.