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Amylyx

Director, Medical Information

RemoteUnited States, United Kingdom, Canada +1 more only· except AK, Azerbaijan, HI +2 more
Published
Experience
Senior
Employment
Full-time
$211k–$237k/yr
Check eligibility

Open to US, GB, CA, NZ only · except AK, AZ, HI, MI, TN. Set where you work from to check your eligibility.

No BS summary

Director-level Medical Information lead for a U.S.-remote biotech/pharma role, with 5+ years in Medical Information, Medical Affairs, or a related scientific function. Requires an advanced scientific/clinical degree and direct experience with Medical Information strategy, content, inquiry management, vendors/contact centers, systems, quality, reporting, and launch planning. Must be based in the United States, excluding Alaska, Arizona, Hawaii, Michigan, and Tennessee, and travel to Cambridge, MA several times a year.

Core skills

Medical Information systemsVeeva VaultVeeva CRM

Required skills

document management platformsMicrosoft OfficeAdobe Acrobat

What you'll do

  • Build and scale Amylyx's Medical Information function, including strategy, operating model, capabilities, infrastructure, and roadmap, with an initial focus on U.S. launch readiness and a foundation for future global expansion.
  • Oversee the development, approval, maintenance, and deployment of Medical Information content, including standard response letters, FAQs, scripted responses, templates, tailored responses for unsolicited inquiries, AMCP dossiers, and other payer-facing scientific resources.
  • Select and manage Medical Information vendors and contact center partners, including training, performance objectives, KPIs, quality monitoring, corrective actions, budget tracking, and continuous improvement.
  • Ensure Medical Information responses are scientifically accurate, balanced, evidence-based, and compliant with applicable regulations, SOPs, and industry standards.
  • Represent Medical Affairs in Medical, Legal, and Regulatory (MLR) review processes and other cross-functional review forums as appropriate.
  • Monitor inquiry trends, metrics, and customer insights to identify unmet content needs and generate actionable insights for Medical Affairs and cross-functional stakeholders.
  • Support Medical Affairs activities related to scientific conferences and medical congresses, including content preparation, congress inquiry management, insight gathering, and scientific exchange support as appropriate.
  • Partner cross-functionally with Medical Affairs, Field Medical, Scientific Communications, Clinical Development, Pharmacovigilance/Drug Safety, Quality, Commercial, Market Access, Patient Support, and other teams to support compliant scientific exchange, launch readiness, operational excellence, and appropriate escalation of inquiries, adverse events, and product quality complaints.

What they require

  • Advanced scientific or clinical degree required, such as (e.g., pharmD, PhD).
  • 5 + years of relevant experience in the biotechnology or pharmaceutical industry, including substantial experience in Medical Information, Medical Affairs, or a related scientific function.
  • Direct experience leading Medical Information strategy, content development, inquiry management, vendor/contact center oversight, systems, quality monitoring, reporting, and launch planning.
  • Strong understanding of regulatory, compliance, pharmacovigilance, and product complaint requirements governing scientific exchange with healthcare professionals, patients, caregivers, and other external stakeholders.
  • Excellent written and verbal communication skills, with the ability to interpret complex scientific information and deliver accurate, balanced, evidence-based, and appropriately tailored responses.
  • Demonstrated cross-functional leadership, stakeholder management, and project management skills, including the ability to influence without direct authority, manage competing priorities, and operate effectively in a dynamic environment.
  • Experience developing and communicating Medical Information metrics, KPIs, and actionable insights to inform business decisions.
  • Proficiency with Medical Information systems, document management platforms, Microsoft Office, Veeva Vault, Veeva CRM, Adobe Acrobat, or similar technology platforms.
  • Preferred: Experience supporting product launches, launch readiness, lifecycle management, and the evolution of Medical Information capabilities across products, regions, or therapeutic areas.
  • Preferred: Experience in rare disease, endocrinology, metabolic disease, neurology, or other relevant therapeutic areas.
  • Preferred: Demonstrated people leadership experience, including the ability to recruit, develop, coach, and lead high-performing teams, vendors, and cross-functional partners.
  • You will be expected to travel to our corporate location in Cambridge, MA several times a year and attend other company-related events as necessary and requested.
  • You must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at your remote location.

Benefits

  • Remote work opportunities within the United States.
  • Accommodations are available for candidates who require them in our selection process.

Amylyx is a clinical-stage company currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, and amyotrophic lateral sclerosis (ALS).

🇬🇧 United KingdomBiotechStartupamylyx.com/

Details

Apply routeGreenhouse
$211k–$237k/yr