Director Data Management & Intelligence

You’re more valuable than ever – And that’s just how we’ll make you feel. The Director, Data Management & Intelligence, is responsible for leading the Company's enterprise data strategy, governance, business intelligence, analytics, and data management capabilities. As the steward of enterprise data, this leader ensures information is trusted, accessible, secure, and actionable, enabling data-driven decision making and alignment with strategic business priorities. This highly visible role partners with executive, operational, clinical, and technology leaders to translate business needs into scalable data solutions, actionable insights, and AI-ready data foundations. The Director is accountable for advancing data quality, governance, metadata management, and architecture practices that support analytics, automation, artificial intelligence, and emerging agentic AI capabilities across the enterprise. Success in this role requires strong leadership, influence, communication, and stakeholder management skills, with the ability to drive alignment and execution across a complex organization. The Director leads teams responsible for data governance, business intelligence, analytics engineering, data services, and data product management, ensuring the Company can effectively leverage trusted data as a strategic asset to improve operational performance, customerexperiences, growth, innovation, and the responsible adoption of AI. Qualifications Education Required: • Bachelor’s degree in Computer Science, Data Analytics, Data Science, Information Systems/Technology or related field. Work Experience Required: • 10+ years of experience leading data management, governance, and business intelligence functions that deliver measurable business value and continuous improvement. • 3+ years of experience with healthcare industry data. • 2+ years hands-on experience with Snowflake, certified/semantic data layers. • 7+ years of leadership experience; 3+ years leading managers. Preferred Qualifications, Education, Licenses, Certifications, Experience, etc .: • Master’s Degree in Data Science, Analytics, Computer Science or related field. • Experience with the Epic EMR data model (Clarity) Expertise with healthcare business processes within physician practices and associated application software necessary to support those processes within an integrated delivery system. Knowledge, Skills, and Abilities • Experience in leading healthcare data warehouse design and builds, specifically using Snowflake. • Proven experience establishing data governance frameworks, data catalog solutions, quality standards, scorecards, access controls, and data-sharing policies – with the goal to enable self-service analytics across key business areas • Demonstrated success delivering enterprise BI and data platform enhancements, including requirements gathering, technology partnership, implementation, and change management. • Strong track record of building trusted relationships and influencing senior leaders across multiple business functions in support of enterprise-wide initiatives • Ability to present data strategy, governance, and business performance insights to executive audiences. • Experience with Tableau, Sigma, Power BI, or similar analytics and visualization platforms • Advanced SQL skills and deep experience with cloud data warehouse technologies, with Snowflake required. • Understanding of cloud infrastructure fundamentals, including Azure services (VMs, Azure SQL, IaaS, and PaaS). • Proven ability to lead, coach, and develop high-performing teams and leaders. • Strong people leadership skills with experience managing managers and individual contributors. • Ability to set clear priorities, align teams to business objectives, and drive accountability for results. • Effective change leadership skills, with the ability to guide teams through organizational and technology transformations. • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization. Essential Duties and Responsibilities • Successfully complete current Snowflake optimization tasks, certified data and semantic layer efforts. • Deliver actionable insights to the business and leadership to better inform decisions and provide timely feedback on key performance indicators. • Establish the governance, performance metrics and quality standards practices (committees, roles, data standards, processes, policies, etc.) for the organization's data management and ensures compliance across the organization. • Responsible for defining a data cataloging strategy, data dictionary, data lineage, data and metric definitions in support of driving single source of truth and self-service. • Lead the design, measurement, and monitoring of company key performance indicators as well as high priority metrics in partnership with areas such as finance, marketing and joint venture operations. • Influence and align executive leaders, business stakeholders, technology teams, and external partners to establish enterprise priorities, drive decision-making, and ensure delivery of high-value data and analytics initiatives. • Champion enterprise data literacy and serve as a recognized thought leader who promotes the effective use of data, analytics, and performance insights across the organization Build, lead, and develop high-performing teams responsible for enterprise data governance, business intelligence, analytics engineering, data services, and data product management. • Provide ongoing leadership through performance management, coaching, feedback, succession planning, and career development to build a highly engaged, high-performing team and leadership pipeline. • Develop a culture of excellence, accountability, and continuous improvement that enables the team to deliver meaningful business impact while maintaining a highly collaborative and supportive work environment. Key AI-Readiness Responsibilities • Establish and maintain enterprise data governance, quality, lineage, and metadata standards needed to support AI and advanced analytics. • Create a trusted, scalable, and discoverable data ecosystem that enables self-service analytics, machine learning, and AI applications. • Partner with business, technology, and AI leaders to prioritize and operationalize data products that power automation, predictive analytics, and agentic AI solutions. • Ensure enterprise data assets are managed in accordance with security, privacy, compliance, and responsible AI principles. • Develop a multi-year data strategy and roadmap that positions GoHealth to maximize the value of AI and emerging technologies. GoHealth Core Values GoHealth’s Core Values, listed below, are essential functions of this position: • Collaboration : Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation. • Diversity & Inclusion : Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. • Courage & Integrity : Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. GoHealth Leadership Principles GoHealth’s Leadership Principles, listed below, are essential functions for this position: • Create Shared Purpose: Breathe life into our vision and mission. Speak to our future and create a line of sight for our team members. Set goals and communicate a plan of action. Empower others to deliver. • Inspire and Motivate: Celebrate and share success. Grow and develop our team members. Provide direct feedback that enables others to reach their potential. Identify when to lead and embrace the opportunity to follow. Additional Requirements • Office Environment: Tasks may be conducted within a climate-controlled office setting. • Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position. • Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed, up to 15%. • Safety Equipment: May require the use of safety equipment for infection prevention. Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time. Equal Employment Opportunity Statement The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. ADA Accommodation Statement Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion. Compliance Statement This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. 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