Cambium Learning® Group
Director, Business and Revenue Operations
RemoteUnited States only
- Experience
- Lead
- Employment
- Full-time
Salary not disclosed
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No BS summary
Director-level role owning business and revenue operations for Time4Learning. 7-10 years experience in business/sales operations, PMO, or strategic planning; BA/BS required. Must have hands-on expertise optimizing lead-to-cash processes and demonstrated process improvement success in a SaaS/technology environment.
Core skills
CRMOrder management
Required skills
LMS/SISPayment processorProject management systemBilling
Optional skills
Lean Six SigmaKaizenTQMBQMAI
What you'll do
- Direct development and execution of annual planning activities, including goal setting, strategic operations plan, department MBOs, and business health metrics/KPIs.
- Serve as operational lead for major strategic initiatives and projects within Time4Learning and across Cambium Learning Group.
- Collaborate with Finance, Sales, and Customer Success on pipeline forecasting and revenue predictability; drive dashboard creation and metric tracking.
- Refine and optimize lead-to-cash processes (lead and pipeline management, contracting, order processing, billing); manage operations and revenue tooling (CRM, order management, payment/merchant processors, project management systems).
- Set up bulk customers on LMS/SIS with Product and Engineering; oversee account provisioning, bulk order processing, and data accuracy for accounting/licensing.
What they require
- 7-10 years experience in business and/or sales operations, PMO, and/or strategic planning supporting sales, revenue, and/or customer success.
- BA/BS degree required in business/business administration or similar field, and/or equivalent experience.
- Demonstrated success with process improvement in a SaaS/software/technology environment required.
- Hands-on expertise optimizing lead-to-cash processes, including pipeline management, contracting, order processing, billing, account provisioning, and renewals.
- Experience supporting B2B business required; ability to hire, train, and lead a high performing team.
Benefits
- Remote-first work environment with flexibility
- Reimbursement to help cover the cost of setting up a home/remote office
- Monthly team building activities and cross-functional collaboration opportunities
Cambium Learning® Group is an award-winning educational technology solutions leader... (full company blurb in source)
🇺🇸 United StatesEdTechEnterprise
Salary not disclosed