Digital Platform Consultant

TERMSOF REFERENCE Task: Comprehensive Digital Platform Organization: Aflatoun International Location: Remote Project Duration: 8 months Closing Date: 22nd June 2026 Proposed Start Date: 20th July 2026 ABOUT AFLATOUN Aflatoun International is a global non-profit organisation headquartered in Amsterdam, with a Global Programme Hub in Nairobi. Working through a network of nearly 400 civil society and government partners across 100 countries, Aflatoun's Social and Financial Education (SFE), builds the agency, resilience, and protective behaviours of children and young people from early childhood through adolescence. Aflatoun's impact has been independently verified through randomised controlled trials, tracer studies, and World Bank-partnered evaluations. Aflatoun has been recognized globally (Brookings, Harvard, HundrEd, Million Lives Club) for its high-impact, low-cost model, which has shown to be effective in changing behaviours of participants across the globe. Currently, the organisation is developing a Digital Learning Platform to serve as the primary digital environment through which its partners and teachers access training, curricula, eLearning courses, and collaborative resources. The platform will support Aflatoun's mission by equipping those who deliver its SFE programmes with the tools and knowledge they need to do so effectively. Who the Platform Will Serve This platform is designed specifically for Aflatoun's partners and teachers, the civil society organisations, government entities, and trained facilitators who deliver Aflatoun curricula on the ground. It is not a learner-facing platform for children or young people. Its primary users are: Partner organisation staff and programme managers from Aflatoun's global network Certified Aflatoun facilitators and classroom teachers delivering SFE programmes Trainers of Trainers (ToT) who cascade capacity to facilitators within partner organisations Aflatoun International programme and regional staff who support partners The platform will enhance the capacity of these users to deliver Aflatoun curricula with fidelity and confidence, by providing centralised access to training, resources, and peer learning tools. Rationale for a Digital Learning Platform As Aflatoun International continues to scale across geographies, the management and delivery of partner-facing training and curriculum resources has become increasingly complex. A unified digital platform addresses the following needs: Centralising access to official Aflatoun curricula. Standardising facilitator and partner training delivery through hosted and recorded sessions Supporting self-paced learning via modern eLearning formats, enabling partners to build capacity at their own pace Integrating an existing AI tool that makes curriculum content more accessible and searchable Showcasing collaborative work and joint projects with partner organisations PLATFORM OVERVIEW The platform will be structured around four functional sections, accessible to authenticated users through a personalised home page and dashboard. Each section serves a distinct purpose within Aflatoun's partner and facilitator support model. Training Hub and Curriculum Access: Hosted and recorded training sessions; structured access to Aflatoun curricula by programme type and age group, restricted to approved users eLearning Centre: Self-paced online courses supporting standard eLearning formats with certificaion and badge feature (H5P, SCORM, xAPI, video, and others) AI Learning Assistant: Embedded integration of Aflatoun's existing web-based AI tool, enabling users to query curriculum and training content Collaboration Showcase: A showcase of joint projects, co-created resources, and collaborative outputs produced with partner organisations SECTION A: TRAINING HUB AND CURRICULUM ACCESS Overview The Training Hub is the central learning and resource section of the platform. It combines live and recorded training sessions with structured access to Aflatoun's suite of international curricula. Access to this section and in particular to curriculum materials is restricted to approved users based on their role and organisational affiliation. Hosted and Recorded Training Sessions Live Training Sessions The platform shall support the hosting and delivery of live, virtual training sessions. These sessions will be used by Aflatoun International and its partners to train facilitators, conduct ToT workshops, and deliver programme orientation. Requirements include: Integration with a virtual classroom or webinar tool (e.g. Zoom, BigBlueButton, or equivalent) Calendar-based scheduling and user registration for upcoming sessions Facilitator controls: screen sharing, breakout rooms, polling, and in-session chat Automated notifications and reminders sent to registered participants Attendance tracking and session reporting accessible to administrators Recorded Session Library All training sessions shall be recordable and made available for later viewing within the platform. Recordings are stored on the platform itself and are not dependent on external links. Requirements include: Searchable and filterable library of recordings, organised by topic, programme type, target age group, and date User-level viewing history and progress tracking Supplementary materials and resources linked to each session Subtitle and transcript support to aid accessibility and multilingual use Aflatoun Curriculum Access Curriculum Structure Aflatoun's curricula span multiple programme types, each designed for a specific age group and delivered by trained facilitators. Demographic-Based Access Control Curriculum materials shall only be accessible to users who have been approved for access based on their role and organisational context. This is a core compliance and safeguarding requirement. The system shall enforce the following: Role-based access control (RBAC) tied to verified user profile attributes, including role, partner organisation, and programme area Age-group gating, ensuring each curriculum type is only visible to users whose role corresponds to the intended delivery demographic Organisation-level permissions, allowing partner organisations to access only the curricula relevant to their approved and active programmes Administrator-controlled approval workflow for new user registrations, requiring sign-off before curriculum access is granted Full audit logging of all curriculum access events, exportable by administrators Periodic access review prompts to ensure permissions remain current and accurate All curriculum content must be protected by a mandatory authentication and authorisation layer enforced at the server level. No curriculum material — including previews, descriptions, or attachments — shall be accessible to unauthenticated or unapproved users. This requirement is non-negotiable given the safeguarding responsibilities associated with Aflatoun's work with children and young people. SECTION B: eLEARNING CENTRE Overview The eLearning Centre provides a dedicated space for self-paced learning. It functions as a full-featured Learning Management System (LMS) module, capable of hosting a wide range of digital learning content formats. This section supports Aflatoun's partners and facilitators in building their knowledge and skills at their own pace, complementing live training sessions and curriculum resources. Supported Content Formats The platform must natively support the following eLearning content standards and formats without requiring users to install additional software: H5P , Open-source interactive content quizzes, drag-and-drop activities, branching scenarios, interactive video SCORM 1.2 / 2004 , Industry-standard packaged courses with completion tracking and scoring xAPI, Advanced learning data tracking supporting offline and mobile learning experiences AICC , Legacy course compatibility standard for older eLearning content packages MP4 / Video , Hosted video content with progress tracking and chapter navigation PDF / Documents , Reference materials, manuals, guides, and supplementary reading Audio (MP3 / OGG) , Podcast-style content, guided reflections, and oral learning formats Embedded iFrames , Externally hosted interactive tools and content where licensing requires it LMS Functional Requirements Course catalogue with search functionality and filters by topic, programme type, language, and level Enrolment management supporting self-enrolment, administrator assignment, and prerequisite-gated access Learner dashboard showing enrolled courses, completion status, and earned certificates Automated certificate generation upon successful course completion Assessment engine supporting multiple choice, open-ended responses, and multimedia question types Course completion and progress data exportable by administrators for reporting purposes Multi-language interface (English, Dutch, Arabic and Spanish) and content support, reflecting Aflatoun's multilingual partner network Mobile-responsive design ensuring full course functionality on smartphones and tablets SECTION C: AI LEARNING ASSISTANT (INTEGRATION) Integration Note The AI Learning Assistant described in this section is an existing tool developed by and for Aflatoun International, currently available in web-based format. The scope of work for this platform component is integration only. The platform developer will not build a new AI tool; they will embed the existing AI within the platform environment in a manner that provides a seamless user experience. Overview The platform will embed Aflatoun's existing web-based AI Learning Assistant, enabling authenticated users to interact with it directly from within the platform. This tool allows partners and facilitators to query and explore Aflatoun curriculum content, training materials, and programme resources through a natural language interface. Integration Scope The following integration approaches shall be evaluated, and the most technically appropriate method selected in consultation with Aflatoun International: iFrame embedding of the existing web-based AI interface within a dedicated platform page API-based integration that allows the platform to pass authenticated user context to the AI backend Single Sign-On (SSO) pass-through so that users who are logged into the platform do not need to authenticate separately to access the AI tool The selected approach must ensure the AI tool functions correctly within the platform environment without degrading its existing capabilities. User-Facing Functionality The following capabilities are provided by the existing AI tool and shall remain accessible to users post-integration: Natural language queries about Aflatoun curricula (e.g. 'What activities support financial literacy for 10-year-olds?') Retrieval of relevant curriculum sections, facilitation guides, and training materials Contextual recommendations based on programme area, target age group, or country context Conversation history retained within a user session Source attribution linking AI responses to the original Aflatoun materials Integration Requirements and Constraints The integration shall not alter, retrain, or modify the underlying AI model or its content base Aflatoun International retains full ownership and control of the AI tool; the platform developer has no rights over its underlying technology The AI tool must be accessible only to authenticated and approved platform users Any technical dependencies, API keys, or access credentials required for integration shall be provided by Aflatoun International The platform developer must test the integration thoroughly and document the implementation approach SECTION D: COLLABORATION SHOWCASE/ MARKETPLACE Overview The Collaboration Showcase is a section of the platform that highlights Aflatoun International's joint projects and outputs produced in partnership with other organisations. It demonstrates the breadth and impact of Aflatoun's collaborative work and provides a visible record of shared resources that partners and facilitators can access and reference. Content Types The Showcase shall support the display and access of collaborative outputs, including: Co-created eLearning courses developed with partner organisations Collaborative videos, webinar recordings, and joint event content Joint research publications, impact reports, and evaluation summaries Field stories and programme highlights contributed by partner organisations Shared toolkits, guides, and resources produced through joint initiatives Multimedia campaign materials and photo galleries Functional Requirements Filterable content library: by partner or collaborating organisation, content type, year, and region Featured content area on the Showcase homepage for highlighted projects Support for embedded third-party content where assets are hosted externally (e.g. YouTube, Vimeo) Administrator tools to add, edit, archive, and feature Showcase items Clear attribution of each item to the relevant partner organisation(s) USER MANAGEMENT and AUTHENTICATION User Registration and Login All platform users must authenticate before accessing any substantive content. The registration and login system shall include: Email and password registration with mandatory email verification Social login options (Google, Microsoft) as alternative authentication pathways Multi-factor authentication (MFA) support; mandatory for all administrator roles Forgotten password and secure account recovery flows Session timeout and account lockout after repeated failed login attempts User Roles and Permissions Super Administrator , Full platform access; user management, content management, analytics, system configuration, and audit log access Content Manager , Upload and manage training recordings, curricula, eLearning courses, and Showcase content Partner Administrator , Manage users from their organisation; access to curricula and content approved for their organisation Facilitator / Teacher , Access to assigned curricula, training recordings, eLearning courses, and AI Learning Assistant Partner Staff , Access to eLearning courses, Collaboration Showcase, and AI Learning Assistant Home Page and Dashboard Upon login, each authenticated user shall be presented with a personalised home page that serves as their primary navigation hub. The home page shall include: Welcome message and user profile summary including organisation and role Quick-access navigation to the four main platform sections A 'continue where you left off' module for in-progress training recordings and eLearning courses Upcoming training sessions with registration links Platform-wide announcements and notifications from Aflatoun International Recently added or updated content relevant to the user's programme area and role Sustainable Technology and Low Running Costs The platform must be built on a technology stack that minimises long-term operational costs without compromising reliability or security but stil gives Aflatoun autonomy. Aflatoun International is a non-profit organisation and running costs must remain sustainable over time. Accessibility and Inclusion Multilingual interface support, with right-to-left (RTL) language capability Mobile-first responsive design Optimised performance for users with slow or intermittent internet connections, reflecting the connectivity realities of many partner countries Key Integrations Single Sign-On (SSO) using SAML 2.0 or OpenID Connect (OIDC) note: OIDC is the current recommended standard for SSO in web and mobile applications; OAuth 2.0 alone is an authorisation framework and does not provide user authentication; the document should specify SAML 2.0 or OIDC. Learning Record Store (LRS) for xAPI data tracking Email delivery service for notifications and communications Analytics platform for platform usage reporting Aflatoun's existing AI Learning Assistant via API or iFrame embed (integration scope only) CONTENT GOVERNANCE Content Ownership Aflatoun International retains full editorial ownership and quality control over all content published on the platform. This includes curricula, training materials, eLearning courses, and Showcase content. Partner organisations may contribute content to the Collaboration Showcase, subject to Aflatoun International's review and approval. Content Management Processes Content submission workflow with review and approval stages before publication Version control for curriculum documents and eLearning courses Content archiving and deprecation procedures to ensure only current materials are accessible Consistent metadata standards for all uploaded content: title, language, target age group, programme type, country/region, and publication date Platform Administration Administrative dashboard covering user management, content management, and platform analytics Exportable usage reports covering logins, course completions, training attendance, and AI tool interactions System notification management for platform-wide communications Documented scheduled maintenance procedures and user communication protocols IMPLEMENTATION and PROCUREMENT Scope of Work for the Technology Partner The selected technology partner or development team shall be responsible for the following: Platform architecture design and production of a technical specification document for Aflatoun International's review Intuitive and vibrant UX/UI with at least 3 wireframes, mockups, and a style guide approved by Aflatoun before development starts. Development and configuration of all four platform sections as described in this ToR Integration of Aflatoun's existing AI Learning Assistant within the platform (integration scope only) User acceptance testing (UAT) in collaboration with Aflatoun International staff and selected partner users Staff training on platform administration, content management, and user management Post-launch technical support for a minimum period of six (6) months Full technical documentation covering configurations, APIs, integrations, and administrative procedures Submission Requirements Organisational profile: company overview, location, and experience with similar or related projects. Proposed platform architecture and technology stack with justification. Detailed approach to delivering each of the four platform sections Detailed project workplan covering all phases from discovery to go-live and post-launch support. Workplan must be presented in a Gantt chart or equivalent format. Overall project timeline from contract signing to go-live. Clearly indicate any dependencies or risks that could affect the timeline Total proposed cost covering development and first year of running costs. Fully itemised budget broken down by phase and by cost category. Cost categories must include at minimum: design, development, testing, training, documentation, and post-launch support. Separate line items for any third-party tools, licences, or platforms proposed. CV for each named team member who will work on the project. CVs must include full name, role on this project, academic qualifications, relevant certifications, and summary of comparable project experience Minimum of three professional references from previous clients on comparable project Annex 1: List of Abbreviations SFE Social and Financial Education Aflatoun International's core programme methodology ToT Trainer of Trainers a trained facilitator who builds the capacity of other facilitators within partner organizations SCORM Sharable Content Object Reference Model a technical standard for packaging and delivering eLearning courses H5P HTML5 Package an open-source framework for creating interactive eLearning content within a browser xAPI / Tin Can Experience API a specification for recording and tracking learning experiences beyond a traditional LMS environment LMS Learning Management System software for administering, delivering, and tracking educational courses LRS Learning Record Store a system for storing and retrieving xAPI learning records SSO Single Sign-On an authentication method allowing users to access multiple systems with one set of credentials RBAC Role-Based Access Control a permission model in which access rights are assigned based on a user's role Annex 2: Child Protection Policy and its Policy on the Protection of Sexual Exploitation and Abuse (PSEA) Due to the nature of Aflatoun’s work with children around the world, specific attention is drawn towards Aflatoun’s Child Protection Policy and its Policy on the Protection of Sexual Exploitation and Abuse (PSEA). These two policies are required to be signed by consultants and forms part of the consultancy contract. The applicant commits to zero tolerance towards sexual exploitation and abuse. Screening for integrity is part of the recruitment process. Aflatoun considers it important to ensure the reliability, professionalism and the Integrity of its organization and its team. By applying for this position, the candidate accepts to be screened by Aflatoun which involves conducting a background check with 2 referees from the professional environment of the organizations, submitting a self-declaration of good conduct along with the CV and cover letter, and submitting a declaration of good conduct issued by the Judicial Documentation system in their home country in case they reach the final stage of the hiring process. The screening will cover up to 10 years. Only the data relevant for the screening of the position will be collected. In case the candidate is not selected for the position, the data will be destroyed 4 weeks after the closing of the position. For technical positions, an additional written test may be required. If you have any specific questions on the position, please contact our Education and Digital Department at [email protected]