Digital Enablement and Training Specialist

This role will play a critical part in ensuring the successful adoption and utilisation of evolving digital capabilities across the global community. Working across programme teams, product owners, SMEs, and member firms, the specialist will design and deliver engaging learning experiences, create scalable enablement content, support change initiatives, and help drive adoption of strategic digital investments.

Key skills and experience

Experience in digital enablement, training, learning design, or change management

Experience developing training materials, guides, playbooks, and learning resources

Ability to translate complex technical and digital concepts into user-friendly content

Strong organisational and project coordination skills

Strong stakeholder engagement and communication skills

Familiarity with digital platforms, CMS environments (AEM preferred), marketing technology, and AI-enabled solutions

Experience working in global or matrixed environments preferred

Key responsibilities

Design and deliver training, webinars, and enablement programmes for new digital capabilities

Create and maintain user guides, playbooks, learning resources, and communications

Drive adoption and readiness for platform enhancements, personalisation, analytics, and AI-enabled features

Manage stakeholder engagement activities, including community calls, office hours, and feedback sessions

Support change management for new digital capabilities and platform enhancements

Partner with product, technology, content, and business teams to support change initiatives

Monitor adoption, identify capability gaps, and recommend continuous improvement opportunities

Success in this role

Accelerates adoption of new platform capabilities

Improves user confidence and self-service capability

Increases consistency across the global network

Supports realisation of programme benefits through effective change and learning strategies

Ensures users are prepared for ongoing innovation

About Us Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.

Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.

Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.

Requirements