Dental Medical Receptionist (Dental Practice Proficiency Required)
- Role
- Operations
- Experience
- Senior
- Employment
- Part-time15–40h/week
Open to PH only. Set where you work from to check your eligibility.
No BS summary
Experienced dental receptionist with 3+ years in US dental practices, skilled in scheduling, insurance verification, and front desk operations. Must have remote work experience in a dental setting. Fully remote, hours 15-40 per week, US time zones.
Core skills
Required skills
Optional skills
Dental Medical Receptionist – Dental Practice proficiency required
Employment Type: Independent Contractor | Full-Time & Part-Time Work Arrangement: Fully Remote | Specific working hours will depend on the client's requirements. Hours: 15–40 hours per week Time Zones: U.S. Eastern, Central, or Pacific Time
Job Overview
We are looking for a reliable and patient-focused Medical Receptionist with dental practice experience to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.
Key Responsibilities
- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Support general administrative and front-desk operations.
Qualifications & Requirements
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- HIPAA knowledge or certification is a plus.
Preferred Experience
- Experience with dental insurance verification and claims-related processes.
- Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms.
- Previous experience working remotely in a dental setting (Must Have)
What you'll do
- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Support general administrative and front-desk operations.
What they require
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- HIPAA knowledge or certification is a plus.
- Previous experience working remotely in a dental setting (Must Have)
SnappyCX is seeking experienced Patient Coordinators to join its clients’ care team.