Danish Speaking Video Streaming Customer Experts
- Role
- Support
- Employment
- Full-time
Open to GR, DK, BG only. Set where you work from to check your eligibility.
No BS summary
Seeking Danish speakers for a video streaming customer expert role in Greece. Must be fluent in Danish and English, possess a valid EU passport, and have strong problem-solving skills for technical and billing inquiries. Interest in streaming and digital media is required.
Required languages
Danish Speaking Video Streaming Customer Experts About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Greece find both professional excellence and a rewarding lifestyle through our bespoke recruitment services. Job Overview We are seeking passionate professionals for the Danish Speaking Video Streaming Customer Experts position in Greece to support one of the world's most innovative entertainment platforms. If you are tech-savvy and fluent in Danish, this is your chance to join an industry-leading team while enjoying a world-class relocation experience. Key Responsibilities Provide world-class support to subscribers of a premier video streaming service via chat, email, and phone. Troubleshoot technical playback issues, account access, and billing inquiries with precision and empathy. Guide users through the latest streaming features, device compatibility, and content updates. Maintain a high level of customer satisfaction by delivering personalized, efficient, and professional communication. Monitor and report emerging streaming trends or platform bugs to internal technical departments. Document customer interactions within our CRM to ensure seamless service continuity across all platforms. Requirements Native or fluent Danish (spoken and written) is mandatory for this role. Professional proficiency in English to collaborate with an international team. Valid EU passport (mandatory requirement for this relocation). Strong interest in the streaming platforms industry and digital media. Exceptional problem-solving skills and the ability to explain technical concepts clearly to non-technical users. A passion for delivering a premium service experience in a fast-paced environment. Benefits What We Offer Competitive Monthly Salary plus 13th and 14th salaries as a special benefit. Fully Paid Training program to set you up for success in the streaming sector. Comprehensive health insurance coverage. Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation. Monthly Performance Bonus linked to your success as a streaming expert. Ongoing career development within a multinational environment. Life in Greece Embrace the vibrant culture and sun-drenched landscapes of Greece, one of Europe's most sought-after destinations for international talent. By accepting one of our Danish-speaking jobs, you will experience the legendary Mediterranean hospitality and a perfect climate that makes living in Greece an unforgettable life adventure. Beyond the workplace, Greece offers a unique blend of ancient history and modern leisure. Whether you enjoy world-class gastronomy, island hopping, or the lively social scene in the city, choosing to move to Greece for your career will significantly elevate your quality of life. Start your journey with Mercier Consultancy Group today. How to Apply If you are ready to launch your career in the exciting world of video streaming, we invite you to click 'Apply Now' to submit your application. We look forward to helping you secure your future with our team. Sincerely, the Recruitment Team at Mercier Consultancy Group.
What you'll do
- Provide world-class support to subscribers of a premier video streaming service via chat, email, and phone.
- Troubleshoot technical playback issues, account access, and billing inquiries with precision and empathy.
- Guide users through the latest streaming features, device compatibility, and content updates.
- Maintain a high level of customer satisfaction by delivering personalized, efficient, and professional communication.
- Monitor and report emerging streaming trends or platform bugs to internal technical departments.
- Document customer interactions within our CRM to ensure seamless service continuity across all platforms.
What they require
- Native or fluent Danish (spoken and written) is mandatory for this role.
- Professional proficiency in English to collaborate with an international team.
- Valid EU passport (mandatory requirement for this relocation).
- Strong interest in the streaming platforms industry and digital media.
- Exceptional problem-solving skills and the ability to explain technical concepts clearly to non-technical users.
- A passion for delivering a premium service experience in a fast-paced environment.
Benefits
- Competitive Monthly Salary plus 13th and 14th salaries as a special benefit.
- Fully Paid Training program to set you up for success in the streaming sector.
- Comprehensive health insurance coverage.
- Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation.
- Monthly Performance Bonus linked to your success as a streaming expert.
- Ongoing career development within a multinational environment.