Danish Speaking Solutions Consultant
- Role
- Support
- Employment
- Full-time
Open to BG, DK, GR, ES only. Set where you work from to check your eligibility.
No BS summary
Danish-speaking Solutions Consultant needed in Sofia, Bulgaria. Must have native/fluent Danish and a valid EU passport. Previous customer-facing experience is preferred. Role involves customer support, technical troubleshooting, and account management.
Required languages
Danish Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in dynamic, high-growth international environments. Job Overview We are currently seeking a motivated professional for a Danish Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity to join the thriving Customer Support Services sector in Sofia, offering a career path defined by personal development, international exposure, and a generous compensation package. Key Responsibilities Serve as the primary point of contact for Danish-speaking clients, providing expert solutions within the Customer Support Services industry. Manage complex inquiries via phone, email, and live chat while maintaining high standards of service excellence. Identify customer needs and deliver tailored solutions to ensure high levels of satisfaction and retention. Document all interactions accurately within the CRM system to track performance and improve internal service processes. Collaborate with international teams to share feedback and contribute to the ongoing improvement of client support workflows. Handle technical troubleshooting and account management tasks with precision and a customer-centric mindset. Maintain comprehensive knowledge of the products and services offered to provide proactive assistance. Requirements Native or fluent Danish (spoken and written). Valid EU passport (mandatory). Strong communication and interpersonal skills, essential for success in this Customer Support Services role. Previous experience in customer-facing roles is preferred but not required. Ability to adapt to a fast-paced, professional environment in Sofia. Passion for problem-solving and delivering high-quality service to Danish-speaking customers. Benefits What We Offer Competitive Monthly Salary Fully Paid Training Health Insurance Fully Paid Relocation Package (flight, transfer, hotel) Monthly Performance Bonus €1,500 Signing Bonus (one-time) And Much More... Life in Bulgaria Choosing to pursue jobs in Bulgaria provides you with the unique chance to experience a rich cultural tapestry, blending ancient history with a modern, vibrant lifestyle. Bulgaria offers a temperate climate, breathtaking natural landscapes, and a cost of living that allows for a high quality of life, making it one of the most sought-after destinations for Danish-speaking jobs in Europe today. Our comprehensive relocation package ensures a smooth transition to Bulgaria, allowing you to focus on your new career journey. You will find that Bulgaria is a welcoming home to a diverse international community, offering incredible local cuisine, active social scenes, and a perfect balance between professional ambition and personal leisure. Discover why so many professionals are choosing the Danish Speaking Solutions Consultant position in Bulgaria as their next big step. How to Apply If you are ready to take the next step in your career with a leading firm in the Customer Support Services industry, we invite you to click Apply Now and join our talented team. We look forward to reviewing your application for this exciting Danish Speaking Solutions Consultant position in Bulgaria. Best regards, The Recruitment Team at Mercier Consultancy Group
What you'll do
- Serve as the primary point of contact for Danish-speaking clients, providing expert solutions within the Customer Support Services industry.
- Manage complex inquiries via phone, email, and live chat while maintaining high standards of service excellence.
- Identify customer needs and deliver tailored solutions to ensure high levels of satisfaction and retention.
- Document all interactions accurately within the CRM system to track performance and improve internal service processes.
- Collaborate with international teams to share feedback and contribute to the ongoing improvement of client support workflows.
- Handle technical troubleshooting and account management tasks with precision and a customer-centric mindset.
- Maintain comprehensive knowledge of the products and services offered to provide proactive assistance.
What they require
- Native or fluent Danish (spoken and written).
- Valid EU passport (mandatory).
- Strong communication and interpersonal skills, essential for success in this Customer Support Services role.
- Previous experience in customer-facing roles is preferred but not required.
- Ability to adapt to a fast-paced, professional environment in Sofia.
- Passion for problem-solving and delivering high-quality service to Danish-speaking customers.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- And Much More...