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Mercier Consultancy Group

Danish Speaking Search Engine Customer Expert

RemoteGreece, Denmark, Bulgaria onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, DK, BG only. Set where you work from to check your eligibility.

No BS summary

Seeking a Danish-speaking customer expert for advanced search engine software support in Athens, Greece. Requires native/fluent Danish, EU passport, and interest in software development/search engines. Must have strong communication and analytical skills for troubleshooting complex technical issues.

Core skills

search engine technology

Required skills

search engine softwaresoftware algorithmsindexingUI functionalitysearch engine features

Required languages

Danish Native or fluent

What you'll do

  • Act as the primary technical point of contact for users navigating advanced search engine software platforms.
  • Troubleshoot complex technical inquiries related to software algorithms, indexing, and UI functionality.
  • Collaborate with internal software development teams to report recurring bugs and enhance user experience.
  • Maintain high-level documentation of technical support cases to streamline future software deployments.
  • Educate clients on the latest search engine features and software best practices to optimize their performance.
  • Ensure all technical support interactions meet stringent quality assurance benchmarks within the software sector.
  • Drive continuous improvement by contributing insights into user behavior and software utility in the Danish market.

What they require

  • Native or fluent Danish (spoken and written).
  • Valid EU passport (mandatory).
  • Strong interest in the software development industry and search engine technologies.
  • Excellent communication skills with the ability to explain complex software concepts to non-technical users.
  • Proven track record in customer-facing roles, preferably within a tech or software development environment.
  • Analytical mindset with the ability to troubleshoot and resolve intricate software problems efficiently.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on proprietary software tools.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) for those moving to Greece.
  • Monthly Performance Bonus linked to service excellence.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • And Much More...
Recruitment And Business Process Outsourcing
Salary not disclosed