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Mercier Consultancy Group

Danish Speaking Customer Experts for Mercedes-Benz

RemoteGreece, Denmark, Bulgaria +1 more onlyArchived
Published
Role
Support
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR, DK, BG, PT only. Set where you work from to check your eligibility.

No BS summary

Customer support role for Mercedes-Benz clients, requiring native/fluent Danish and English. Must have EU passport and be comfortable with digital tools and remote work. Passion for automotive industry is a plus.

Required skills

digital platformsCRM tools

Required languages

Danish Native or fluentEnglish Excellent

What you'll do

  • Provide world-class support to Mercedes-Benz clients regarding luxury vehicle features and services.
  • Manage inquiries via phone, email, and chat with a focus on automotive excellence and brand prestige.
  • Assist customers with technical troubleshooting related to sophisticated onboard vehicle systems.
  • Maintain high levels of customer satisfaction, upholding the premium standards expected within the automotive industry.
  • Process service requests and provide detailed information regarding Mercedes-Benz maintenance and warranty policies.
  • Collaborate with internal teams to ensure seamless communication and exceptional service delivery.
  • Stay updated on the latest Mercedes-Benz technological innovations and market-leading automotive solutions.

What they require

  • Native or fluent Danish (spoken and written) is absolutely essential for this role.
  • Valid EU passport (mandatory) to facilitate your transition to one of our premier jobs in Greece.
  • Strong passion for the automotive industry and a customer-centric mindset.
  • Excellent communication skills, both in Danish and English for internal training purposes.
  • Ability to thrive in a remote setting while maintaining high professional standards.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training on Mercedes-Benz products and protocols
  • Health Insurance and comprehensive benefits
  • Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Greece
  • Monthly Performance Bonus linked to your success as a Danish Speaking Customer Expert
  • 2 Extra Salaries Per Year (13th and 14th salary)
  • And Much More...
Recruitment And Business Process Outsourcing
Salary not disclosed