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Mercier Consultancy Group

Danish Speaking Customer Experts for Dyson

RemoteGreece, Denmark, Spain +1 more onlyArchived
Published
Role
Support
Employment
Contract
Salary not disclosed
Check eligibility

Open to GR, DK, ES, BG only. Set where you work from to check your eligibility.

No BS summary

Customer support role for Dyson products, requiring native or fluent Danish and an EU passport. Must be passionate about consumer electronics and able to provide technical troubleshooting and expert advice. Based in Greece with relocation assistance provided.

Required languages

Danish Native or fluent

What you'll do

  • Act as the primary point of contact for Dyson customers, offering expert advice on high-end consumer electronics.
  • Provide technical troubleshooting and guidance for a wide range of innovative Dyson products.
  • Ensure an exceptional customer experience by maintaining deep product knowledge in the consumer electronics sector.
  • Document customer interactions accurately within our CRM systems to maintain high service standards.
  • Collaborate with internal teams to resolve complex product queries efficiently and professionally.
  • Stay updated on the latest consumer electronics trends to provide informed, high-value assistance to our Danish-speaking clientele.
  • Meet and exceed performance metrics related to service quality and customer satisfaction.

What they require

  • Native or fluent Danish (spoken and written).
  • Valid EU passport (mandatory).
  • Passion for consumer electronics and a desire to learn about cutting-edge technology.
  • Strong communication skills and a professional, customer-centric attitude.
  • Proven ability to work in a fast-paced environment, whether remote or in-office, as part of our Danish-speaking jobs portfolio.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Fully Paid Training on Dyson products and services.
  • Comprehensive Health Insurance coverage.
  • Exciting career growth opportunities within our international client network.
Recruitment And Business Process Outsourcing
Salary not disclosed