Customer Support Engineer
- Role
- Support
The listing doesn't say where it hires from. Check the description or the employer's site before applying.
No BS summary
Customer Support Engineer for technical support via chat/email. Needs Linux shell, MySQL, bug tracking systems, HTML/CSS/JS, REST API, Intermediate+ English and native Ukrainian.
Core skills
Required skills
Optional skills
Required languages
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights. As a Customer Support Engineer , you will have a chance to join our Support team and p rovide a high-level technical support of MGID system. What You'll Do: Technical support via chat and email Investigating and solving issues related to different products Debug and troubleshooting integrations Preparing and running queries in DB Widgets Design Who You Are: You possess an expertise with: Linux shell MySQL Bug Tracking Systems (Youtrack, Jira, etc.) HTML5/CSS3/JS RestAPI Will be a plus: Any programming language Language proficiency: Intermediate+ English level Native Ukrainian
What you'll do
- Technical support via chat and email
- Investigating and solving issues related to different products
- Debug and troubleshooting integrations
- Preparing and running queries in DB
- Widgets Design
What they require
- You possess an expertise with Linux shell
- You possess an expertise with MySQL
- You possess an expertise with Bug Tracking Systems (Youtrack, Jira, etc.)
- You possess an expertise with HTML5/CSS3/JS
- You possess an expertise with RestAPI
- Will be a plus: Any programming language
- Language proficiency: Intermediate+ English level
- Language proficiency: Native Ukrainian
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. It enables brands and publishers to collaborate transparently through privacy-first targeting technology.