Customer Success Project Manager
- Role
- Project Management
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Customer success project manager for healthcare program integrations with health systems. Needs to lead cross-functional project teams, manage scope/budget/timeline, and report updates to customers and stakeholders. US-based role.
⚠️ Beware of recruiting scams. BioIntelliSense only contacts candidates from @biointellisense.com email addresses. We never conduct interviews over text, email or chat apps. If you receive a message that doesn't match this, treat it as fraudulent and email hr@biointellisense.com to verify.
About BioIntelliSense
The future of healthcare is here. Join us to shape the future of healthcare for patients and clinicians. BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives.
Our FDA-cleared and award-winning BioButton® wearables, BioHub™ gateways, BioMobile™ applications, BioCloud™ data services and the BioDashboard™ clinical intelligence system creates a comprehensive tech-enhanced solution that makes continuous monitoring reliable and scalable. Through our physiologic intelligence and AI-driven analytics, clinicians have access to vital sign trending and data-driven insights to enable earlier detection of patient health decline and proactive intervention for faster, safer care.
_______________________________________________________________________________________________________
About the Role
The Customer Success Project Manager will report to the VP of Customer Success. Within the Operations team there are five groups: Integrated Supply Chain, Data Services; Program Management, Technical Solution Delivery and Customer Solution Delivery. This role will be in the Customer Solution Delivery group and be responsible for new program integrations with health systems and continuing to support customers as they grow.
The ideal candidate will be responsible for leading cross functional project teams, defining project scope, planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will be responsible for developing, tracking, and reporting on the projects. They will effectively monitor and present project updates to relevant stakeholders, customers, or project team members. The ideal candidate displays a professional and polished demeaner while also exhibiting an exceptional commitment to confidentiality, accuracy, detail, and project follow-up
What you'll do
- Report to the VP of Customer Success.
- Work in the Customer Solution Delivery group.
- Be responsible for new program integrations with health systems and continuing to support customers as they grow.
- Lead cross-functional project teams.
- Define project scope.
- Plan, coordinate, and implement projects within the decided-upon budget, timeline, and scope.
- Develop, track, and report on projects.
- Monitor and present project updates to relevant stakeholders, customers, or project team members.
What they require
- Professional and polished demeanor.
- Exceptional commitment to confidentiality, accuracy, detail, and project follow-up.
Benefits
- Dynamic remote-first environment.
- Offices in Golden, CO and Redwood City, CA.
- Talented, motivated team of colleagues globally.
- Robust Medical, Dental and Vision Plans.
- STD, LTD, Insurance Plans.
- HSA and Flexible Spending Accounts.
- Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting.
- FlexVTO (flexible vacation plans), Paid Sick Leave, 11 Company Holidays.
- Home Office Benefits Stipend for Fully Remote Roles.
BioIntelliSense develops FDA-cleared BioButton wearables, BioHub gateways, BioMobile applications, BioCloud data services and BioDashboard clinical intelligence system for continuous patient monitoring, physiologic intelligence, and AI-driven analytics in healthcare.