Customer Success Manager
- Role
- Fullstack
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Evident is looking for a Customer Success Manager to join our growing Customer Success Team. As the go-to point of contact for our customers, you’ll manage your own book of business to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls, and regular business reviews.
Core skills
The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.
Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you’ll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You’ll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you’ll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater Atlanta area.
What you'll do
- Manage your own book of business to grow and expand each account
- Drive customer adoption and retention through account management, strategic calls, and regular business reviews
- Serve as the go-to point of contact for customers
- Collaborate across departments to gain insights and experience
- Develop skills in customer engagement, project management, and customer service
What they require
- Candidates must be based in the greater Atlanta area.
Benefits
- Competitive pay package including base and stock options
- Full medical, dental, vision benefits
- 401K
- Unlimited PTO
- Paid parental leave
- Home internet stipend
- Virtual events
- Discounted gym membership
- Recently named one of Atlanta's Coolest Companies & 50 on Fire
- Recently named one of the Top 10 Fastest Growing Companies in Atlanta and one of the Best Places to Work in Atlanta
The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business. In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials. Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.