Orca Security
Customer Success Engineer
RemoteUnited States only
- Role
- Support
- Experience
- Senior
- Company size
- Startup
$110k–$130k/yr
Check eligibility
Open to US only. Set where you work from to check your eligibility.
No BS summary
Customer-facing technical engineer with 5+ years as CSE/TAM/Solutions Architect/DevOps/Security Engineer. Must be East Coast US remote and know enterprise cloud environments, Kubernetes, containers, CI/CD, cloud security architecture, scripting, automation, and API integrations.
Core skills
KubernetesAPI integrationsCloud security
Required skills
AWS/Azure/GCPContainersCI/CDScriptingAutomation
Optional skills
TerraformCKACKADCKS
What you'll do
- Serve as the trusted technical advisor for Orca’s most strategic customers.
- Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
- Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
- Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies.
- Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
- Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering.
- Present platform value and innovation in executive-level business reviews.
- Collaborate with Sales on renewals, expansions, and long-term strategic growth.
- Provide insights and feedback to influence Orca’s product roadmap and customer experience.
What they require
- 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
- Proven experience with enterprise cloud environments (AWS, Azure, GCP).
- Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines.
- Strong understanding of cloud security architecture and the CNAPP ecosystem.
- Proficiency in scripting, automation, and API integrations.
- Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.
- A passion for helping customers operationalize security at scale and deliver measurable value.
- Preferred: Experience with IaC or Kubernetes certifications.
Benefits
- Competitive salary, commission, and equity package.
- Discounted medical, dental, and vision benefits with significant employer contribution.
- Benefits coverage starting on your first day of employment.
- Generous PTO with U.S. holidays observed and flexible hybrid & remote work environments.
- Your choice of Mac or Windows laptop.
- Work-from-home stipend to be used in your first month of employment.
- Monthly reimbursement for cell phone and for home internet.
- The chance to collaborate with a team of talented global colleagues all around the world.
Orca Security is a cybersecurity startup and cloud innovation leader.
$110k–$130k/yr