Customer Experience Associate
- Role
- Support
- Experience
- Entry level
- Employment
- Full-time
Open to US only. Set where you work from to check your eligibility.
No BS summary
Customer experience/support role at a bedroom lifestyle brand. Must be polished, service-oriented, and able to work weekends (Sat–Wed schedule). Can be based in San Francisco or remote.
The Thuma team is looking for a Customer Experience Associate to join our effective, lean, quickly growing team. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers, creating a luxurious and seamless experience. You'll remove obstacles, provide support, and make empowered decisions to "do the right thing." This role is perfect for a polished individual passionate about service, design, and bedroom furnishings.
Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This role is flexible and can be based in San Francisco or remote. The schedule for this position is Saturday through Wednesday. Applicants must be able to work weekends.
What you'll do
- Deliver exceptional 6-star service to customers
- Remove obstacles and provide support
- Make empowered decisions to 'do the right thing'
What they require
- Passionate about service, design, and bedroom furnishings
- Must be able to work weekends
- Polished individual
Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life's simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.