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Mercier Consultancy

Customer Agent

RemoteGreece only
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Ищем испаноязычного агента поддержки клиентов для цифровой платформы (роль удалённая, но с обязательным переездом в Грецию). Требуется свободный испанский (native) и английский не ниже B2. Опыт работы не обязателен.

Required languages

Spanish NativeEnglish B2

What you'll do

  • Handle customer inquiries for Spanish-speaking customers.
  • Resolve complaints professionally to maintain high customer satisfaction.
  • Accurately document all customer interactions in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.
  • Collaborate with colleagues and other departments to achieve the best outcomes.
  • Meet quality and performance targets while maintaining professionalism.

What they require

  • Native-level fluency in Spanish (both written and spoken) is essential.
  • A minimum English proficiency of B2 is required.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work in a team-oriented environment.
  • Willingness to relocate and live in Sicily and in Greece.

Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • A lot of extra perks
E Commerce
Salary not disclosed