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Mercier Consultancy

Croatian Speaking Hotel Reservations Agent

RemoteGreece only
Published
Role
Support
Experience
Entry level
Employment
Full-time
Salary not disclosed
Check eligibility

Open to GR only. Set where you work from to check your eligibility.

No BS summary

Hotel reservations agent in Greece who must speak Croatian fluently and be willing to relocate. Customer service experience is a plus but not required.

Required languages

Croatian Fluent

Optional languages

English Proficiency

What you'll do

  • Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly
  • Manage customer complaints with professionalism to ensure satisfaction and loyalty
  • Maintain accurate records of customer interactions utilizing CRM systems
  • Collaborate effectively with team members to create a productive work atmosphere
  • Stay updated with company products and services to offer informed assistance
  • Participate in ongoing training to enhance skills and service delivery

What they require

  • Fluency in Croatian (spoken and written) is required
  • Proficiency in English is a plus
  • Preferred: Experience in reservations, customer service, or the hospitality industry
  • Excellent communication and interpersonal skills with a customer-focused attitude
  • Ability to work well under pressure and handle challenging situations
  • Willingness to relocate and work in Greece; free accommodation is provided as part of the package
  • Self-motivated and able to work independently and collaboratively within a team

Benefits

  • Fully Paid Relocation Package
  • Competitive monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Training
  • Health Insurance
  • 2 Extra Salaries Per Year
  • Free Accommodation
E Commerce

Details

Posting languageEnglish
Salary not disclosed