CRM & SEARCH OPERATIONS COORDINATOR

At Coconut 🥥 , we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

Role: CRM & SEARCH OPERATIONS COORDINATOR

Rate: $1800/month

Availability: Full time 40 hours/week

Time Zone: EST Business hours

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To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check .

2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template . ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️

3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom ) and provide the link in your application. Before you do, check out these video tips and sample videos . Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Requirements

Experience Needed/Responsibilities:

THE ROLE

The CRM & Search Operations Coordinator will be responsible for the organization, accuracy and day-to-day management of Parade’s Bullhorn database and the operational support behind our active recruiting and executive-search work.

Parade has developed a substantial network of architecture and design professionals over more than two decades.

Your first major objective will be helping us transform that database into a cleaner, better organized and significantly more useful business asset.

At the same time, you will support current searches, maintain active candidate information, coordinate recruiting activity and ensure new information is consistently captured and organized.

This is not a sales position.

It is not a commission-based recruiter role.

The ideal person loves organization, systems, accuracy and getting things done.

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WHAT YOU’LL DO

1. BULLHORN DATABASE MANAGEMENT + CLEANUP

Take ownership of the day-to-day quality of Parade’s Bullhorn CRM/ATS.

Responsibilities include:

• Audit existing candidate and company records.
• Identify and merge duplicate profiles.
• Standardize titles, disciplines, sectors, locations and classifications.
• Update outdated candidate information.
• Maintain current company and title information.
• Add and update LinkedIn profiles.
• Update contact information.
• Add current résumés and portfolios.
• Identify records requiring updated information.
• Maintain company records.
• Correct inconsistent or incomplete data.
• Preserve historical notes and relationship information.
• Apply Parade’s standardized database taxonomy.
• Track when priority profiles were last verified.
• Maintain consistent data-entry standards.
• Prevent duplicate and poorly structured records from being created going forward.

The objective is not simply to “clean the database.”

It is to ensure Parade’s accumulated relationships and information become increasingly valuable over time.

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1. EXISTING NETWORK ENRICHMENT

Parade has relationships with professionals whose careers have evolved considerably since they first entered our network.

You will help identify and update those individuals.

This may include researching:

• Current employer
• Current title
• Location
• Career progression
• Professional credentials
• LinkedIn
• Portfolio
• Contact information
• Updated résumé
• Relevant sector expertise

Particular attention will be paid to individuals who have advanced into senior leadership positions.

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1. CURRENT NEW YORK MARKET MAINTENANCE

Parade has deep roots within New York’s architecture and design community.

You will help maintain the quality and depth of that existing network by:

• Adding relevant new professionals.
• Updating existing professionals as they move between firms.
• Maintaining accurate company records.
• Recording promotions and career changes.
• Maintaining current candidate pipelines.
• Identifying stale records requiring updates.
• Supporting candidate re-engagement initiatives.
• Keeping the database current as the market evolves.

While New York will initially represent a major portion of this work, the responsibility will ultimately extend to all established Parade markets.

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1. ACTIVE SEARCH OPERATIONS

Support Parade’s founder throughout current recruiting and executive-search assignments.

Benefits

We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨

✅ Competitive Salary – We recognize your skills and experience with a great compensation package. ✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?

✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! ✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year. ✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.

✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. ✅ Life Insurance * – Our full-time HMO plan includes life insurance for extra peace of mind. ✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.

✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! ✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups —because work should be fun, too!

✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.