IGAMINGHUNT
Country Manager
Remote48 countries
- Role
- Operations
- Experience
- Mid
- Employment
- Full-time
Salary not disclosed
Check eligibility
Open to 48 countries. Set where you work from to check your eligibility.
No BS summary
Experienced iGaming country operations leader with 3+ years across affiliate, traffic, product, or country ops. Must know .com economics, PSP/payment infrastructure, affiliate tracking platforms, and have scaled Europe, Turkey, or Canada markets. Upper-intermediate English required.
Core skills
PSP/payment infrastructureAffiseAffiliate tracking
Required skills
TuneCellxpertP&L managementMarket operations
Optional skills
Crypto paymentsOn-ramp solutionsTableauLookerPower BI
Required languages
English Upper-intermediate
We are looking for an experienced professional to take on the Country Manager role within a fast-paced iGaming environment. In this position, you will be responsible for building the brand’s presence within a specific market from scratch or strengthening an existing setup, while forming and leading a local team in one of the following regions: Europe, Turkey, Canada.
You will oversee traffic, product, payments, and reputation management in close collaboration with central office teams.
Experience working within a .com operating model is essential for this role.
The Country Manager will act as the full P&L owner for the GEO. This is not a purely marketing, operational, or product-focused position - it combines all three areas into one highly autonomous role. Reporting directly to the CEO/COO, you will take full ownership of the GEO’s performance, from first deposit metrics through to overall unit economics.
The role is fully remote.
Requirements:
Must-have
- 3+ years of experience in iGaming across affiliate, traffic, product, or country operations
- Strong understanding of .com economics, including CAC, LTV, NGR, and affiliate revshare models
- Experience launching and scaling operations in one of the following markets: Europe, Turkey, Canada
- Experience working with PSP/payment infrastructure within offshore verticals
- Experience building and managing local teams, including hiring, onboarding, and KPI management
- Strong analytical mindset with the ability to work with dashboards and build actionable hypotheses
- Understanding of CPA/revshare mechanics and affiliate tracking platforms such as Affise, Tune, Cellxpert, etc.
- Languages proficiency: Upper-intermediate level of English
- Experience working with streamers and influencers within the iGaming sector
Nice to have
- Understanding of crypto payments and on-ramp solutions
- Experience with Responsible Gaming and compliance processes
- User-level knowledge of BI tools such as Tableau, Looker, or Power BI
- Experience in crisis communications and working with review platforms
Responsibilities:
- Take full ownership of the GEO’s P&L and overall market performance, reporting directly to the CEO/COO
- Build and scale the brand presence within the target market, either from scratch or by improving an existing setup
- Manage and coordinate local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management
- Conduct audits of core metrics, domains, payment infrastructure, affiliate setup, and operational processes
- Drive user acquisition activities with a strong focus on affiliate traffic and FTD growth targets
- Oversee CRM and retention initiatives, including reactivation campaigns and local communication channels
- Develop and manage VIP programs with a focus on increasing GGR contribution from VIP players
- Ensure customer support performance meets agreed SLA, FRT, CSAT, and FCR targets
- Coordinate local partnerships, influencer collaborations, media plans, and brand positioning activities
- Build, onboard, and manage local teams while monitoring operational efficiency and employee engagement
- Monitor market competition and prepare regular competitive intelligence reports
- Lead reputation management activities, including review platform monitoring and crisis response coordination
- Work closely with HQ functions including Product, CRM, Finance, Legal, and Tech teams
- Track and optimise key business KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment
What's in it for you:
- Direct collaboration with the CEO/COO and fast decision-making processes
- Full ownership of the GEO, including P&L, team, and strategic direction
- Dedicated budgets for affiliates, influencers, and infrastructure with a high level of autonomy
- Support from experienced central office teams across Product, CRM, Finance, Legal, and Tech
- Transparent KPIs and clearly structured growth phases
- Fully remote setup with a flexible schedule
What you'll do
- Take full ownership of the GEO’s P&L and overall market performance
- Report directly to the CEO/COO
- Build and scale brand presence within the target market
- Manage local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management
- Conduct audits of core metrics, domains, payment infrastructure, affiliate setup, and operational processes
- Drive user acquisition with focus on affiliate traffic and FTD growth targets
- Oversee CRM and retention initiatives including reactivation campaigns and local communication channels
- Develop and manage VIP programs to increase GGR contribution from VIP players
- Ensure customer support meets SLA, FRT, CSAT, and FCR targets
- Coordinate local partnerships, influencer collaborations, media plans, and brand positioning
- Build, onboard, and manage local teams
- Monitor operational efficiency and employee engagement
- Monitor market competition and prepare competitive intelligence reports
- Lead reputation management including review platform monitoring and crisis response coordination
- Work closely with Product, CRM, Finance, Legal, and Tech teams
- Track and optimise KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment
- Take full ownership of the GEO’s P&L and overall market performance, reporting directly to the CEO/COO
- Build and scale the brand presence within the target market, either from scratch or by improving an existing setup
- Manage and coordinate local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management
- Drive user acquisition activities with a strong focus on affiliate traffic and FTD growth targets
- Oversee CRM and retention initiatives, including reactivation campaigns and local communication channels
- Develop and manage VIP programs with a focus on increasing GGR contribution from VIP players
- Ensure customer support performance meets agreed SLA, FRT, CSAT, and FCR targets
- Coordinate local partnerships, influencer collaborations, media plans, and brand positioning activities
- Build, onboard, and manage local teams while monitoring operational efficiency and employee engagement
- Monitor market competition and prepare regular competitive intelligence reports
- Lead reputation management activities, including review platform monitoring and crisis response coordination
- Work closely with HQ functions including Product, CRM, Finance, Legal, and Tech teams
- Track and optimise key business KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment
What they require
- 3+ years of experience in iGaming across affiliate, traffic, product, or country operations
- Strong understanding of .com economics including CAC, LTV, NGR, and affiliate revshare models
- Experience launching and scaling operations in Europe, Turkey, or Canada
- Experience working with PSP/payment infrastructure within offshore verticals
- Experience building and managing local teams including hiring, onboarding, and KPI management
- Strong analytical mindset with ability to work with dashboards and build actionable hypotheses
- Understanding of CPA/revshare mechanics and affiliate tracking platforms such as Affise, Tune, Cellxpert
- Upper-intermediate level of English
- Experience working with streamers and influencers within the iGaming sector
- Understanding of crypto payments and on-ramp solutions is nice to have
- Experience with Responsible Gaming and compliance processes is nice to have
- User-level knowledge of BI tools such as Tableau, Looker, or Power BI is nice to have
- Experience in crisis communications and working with review platforms is nice to have
- Strong understanding of .com economics, including CAC, LTV, NGR, and affiliate revshare models
- Experience launching and scaling operations in one of the following markets: Europe, Turkey, Canada
- Experience building and managing local teams, including hiring, onboarding, and KPI management
- Strong analytical mindset with the ability to work with dashboards and build actionable hypotheses
- Understanding of CPA/revshare mechanics and affiliate tracking platforms such as Affise, Tune, Cellxpert, etc.
- Preferred: Understanding of crypto payments and on-ramp solutions
- Preferred: Experience with Responsible Gaming and compliance processes
- Preferred: Experience in crisis communications and working with review platforms
Benefits
- Direct collaboration with the CEO/COO and fast decision-making processes
- Full ownership of the GEO including P&L, team, and strategic direction
- Dedicated budgets for affiliates, influencers, and infrastructure
- High level of autonomy
- Support from central office teams across Product, CRM, Finance, Legal, and Tech
- Transparent KPIs and clearly structured growth phases
- Fully remote setup with flexible schedule
- Full ownership of the GEO, including P&L, team, and strategic direction
- Dedicated budgets for affiliates, influencers, and infrastructure with a high level of autonomy
- Support from experienced central office teams across Product, CRM, Finance, Legal, and Tech
- Fully remote setup with a flexible schedule
IGAMINGHUNT is hiring a CTO to lead the technical organization behind a large-scale iGaming platform.
IGamingStartup
Also posted in 1 other channel
Salary not disclosed