Conversational AI Engineer - Google/GECX & Code Agents
- Role
- Unknown
- Employment
- Full-time
The listing doesn't say where it hires from. It may hire in United States (90% confidence). This is an estimate, not an eligibility rule; verify before applying.Signals: employment terms and stated job location.
No BS summary
As a Conversational AI Engineer specializing in Gemini Enterprise for Customer Experience (GECX), you will design, deploy, and optimize next-generation, customer-facing agentic workflows. You will work on a unified platform that bridges the gap between digital discovery (via Google Search and Maps) and front-line customer operations (chat, voice, and retail/commerce touchpoints).
Core skills
Required skills
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Conversational AI Engineer specializing in Gemini Enterprise for Customer Experience (GECX), you will design, deploy, and optimize next-generation, customer-facing agentic workflows. You will work on a unified platform that bridges the gap between digital discovery (via Google Search and Maps) and front-line customer operations (chat, voice, and retail/commerce touchpoints). You will use Customer Experience Agent Studio (CX Agent Studio) to build multi-agent applications, but your core focus will be implementing Code Agents—leveraging programmatic SDKs (such as cxas-scrapi), writing custom Python/TypeScript tool callbacks, and utilizing localized CLI workflows to programmatically structure, lint, test, and sync complex agent hierarchies. You will merge the speed of low-code visual canvas building with the absolute determinism of custom-coded logic.
What you'll do
- Design, deploy, and optimize next-generation, customer-facing agentic workflows
- Work on a unified platform bridging digital discovery (Google Search and Maps) and front-line customer operations
- Use Customer Experience Agent Studio (CX Agent Studio) to build multi-agent applications
- Implement Code Agents leveraging programmatic SDKs (such as cx-ai-scrapi)
- Write custom Python/TypeScript tool callbacks
- Use localized CLI workflows to programmatically structure, lint, test, and sync complex agent hierarchies
- Merge the speed of low-code visual canvas building with the absolute determinism of custom-coded logic
What they require
- Experience with AI engineering and agentic workflows
- Knowledge of Python and TypeScript
- Familiarity with Google's CX Agent Studio and GECX
- Proficience in using CLI workflows
Benefits
- Medical, dental, vision insurance
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.