Conversational AI Engineer - Google/GECX & Code Agents
- Role
- Engineering Management
- Experience
- Mid
- Employment
- Full-time
Open to PH only. Set where you work from to check your eligibility.
No BS summary
Conversational AI Engineer specializing in Gemini Enterprise for Customer Experience (GECX). Implement Code Agents using SDKs, Python/TypeScript callbacks, and CLI workflows to build multi-agent applications. Fully remote from the Philippines, working US business hours.
Core skills
Required skills
Required languages
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Conversational AI Engineer specializing in Gemini Enterprise for Customer Experience (GECX), you will design, deploy, and optimize next-generation, customer-facing agentic workflows. You will work on a unified platform that bridges the gap between digital discovery (via Google Search and Maps) and front-line customer operations (chat, voice, and retail/commerce touchpoints). You will use Customer Experience Agent Studio (CX Agent Studio) to build multi-agent applications, but your core focus will be implementing Code Agents—leveraging programmatic SDKs (such as cxas-scrapi), writing custom Python/TypeScript tool callbacks, and utilizing localized CLI workflows to programmatically structure, lint, test, and sync complex agent hierarchies. You will merge the speed of low-code visual canvas building with the absolute determinism of custom-coded logic. This is a permanent, fully remote position based in the Philippines. Candidates must be willing to work in US business hours to support our global clients and operations.
What you'll do
- Design, deploy, and optimize next-generation agentic workflows for customer experience.
- Use Customer Experience Agent Studio (CX Agent Studio) to build multi-agent applications.
- Implement Code Agents using programmatic SDKs (such as cxas-scrapi), writing custom Python/TypeScript tool callbacks.
- Utilize localized CLI workflows to programmatically structure, lint, test, and sync advanced agent hierarchies.
- Merge low-code visual canvas building with custom-coded logic.
What they require
- Candidates must be willing to work in US business hours
- To support our global clients and operations
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.