Content Support Specialist
- Role
- Content
- Employment
- Contract
Open to KZ, GE, RS, AZ, UZ only. Set where you work from to check your eligibility.
No BS summary
Content editor/support specialist for hotel listing data. Needs strong spelling, computer literacy, Google Docs experience, and Upper-Intermediate English or higher. Remote role available in Kazakhstan, Georgia, Serbia, Azerbaijan, and Uzbekistan for maternity-leave coverage.
Core skills
Required languages
Content Support Specialist
- Marketing
- Kazakhstan
- Remote
- ETG
Available locations:
- Kazakhstan
- Tbilisi, Georgia
- Serbia
- Azerbaijan
- Uzbekistan
Who we need
Join our team of content editors responsible for maintaining and administering information about hotels: we edit and update property listings, ensure categories are accurate, and work to keep all information as up-to-date and clear as possible for our users. This position is open for the duration of the main employee’s maternity leave. After this period, there is a possibility of transfer to a permanent position if a vacancy is available.
Job Responsibilities
- Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats;
- Prepare and proofread texts for product team projects;
- Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies;
- Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation;
- Monitor and update geodata: revise and correct information about hotel locations and geographic objects.
Key qualifications
* Ability to quickly switch between tasks and handle several assignments in parallel;
* Excellent spelling and punctuation, strong computer literacy;
* Confident PC user, experience with Google Docs;
* Attention to detail, perseverance, and a high level of self-organization;
* English language proficiency at Upper Intermediate level or higher.
We offer you
We offer you:
- Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
More about our company and mission
Read
What you'll do
- Process incoming content editing requests, including emails, tickets, hotel profiles, and corporate chat messages
- Prepare and proofread texts for product team projects
- Ensure hotel information is relevant and accurate, including text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies
- Maintain and update the hotel tax database by correcting and adding hotel and regional taxes and working with tax documentation
- Monitor and update geodata by revising and correcting information about hotel locations and geographic objects
What they require
- Ability to quickly switch between tasks and handle several assignments in parallel
- Excellent spelling and punctuation
- Strong computer literacy
- Confident PC user
- Experience with Google Docs
- Attention to detail, perseverance, and a high level of self-organization
- English language proficiency at Upper Intermediate level or higher
Benefits
- Remote work format
- Shift schedule 2/2 with flexibility regarding working hours if needed
- Ambitious and supportive team
- Internal programs for adaptation and training
- Soft skills and leadership development programs
- Partial compensation for external training and conferences
- Corporate English school with group and individual lessons and speaking clubs
- Corporate prices on hotels and travel services
- MyTime Day Off, an extra non-working day without loss of compensation
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. It develops online booking platforms for individual tourists, travel agents, and companies organizing business trips, and is known for RateHawk, ZenHotels, and RoundTrip.