Community Manager
- Role
- Community
Open to UTC+3…UTC+3. Set where you work from to check your eligibility.
No BS summary
Community Manager for a blockchain hardware-wallet company. Must have proven experience managing online communities in crypto/fintech/tech and hands-on moderation on X (Twitter), Reddit, YouTube, Telegram and Discord. Remote role, work schedule aligned with GMT+3; experience coordinating a remote moderator team and excellent written English required.
Core skills
Required skills
Optional languages
🧿
Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.
Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today. Our customers enjoy setup time within 1 minute with the ultimate security level for digital assets on their wallet. Tangem solutions offer multi-support of a growing number of thousands of tokens by a single wallet. SBI Crypto Investment Ltd., the digital asset venture investment company wholly owned by SBI Holdings Inc., has invested $15 million into Tangem in 2019 for mass adoption of blockchain technology.
Key Responsibilities:
- Community Engagement: Be the voice of Tangem—actively reply to user comments and discussions on X (Twitter), Reddit, and YouTube from official brand accounts. This includes both our own posts and relevant external threads.
- Moderation Management: manage a reliable global moderator team to support 24/7 coverage of Tangem’s Telegram and Discord channels.
- Community Building: Grow Tangem’s online communities by fostering a positive, inclusive, and crypto-savvy environment.
- Interactive Campaigns: Plan and execute creative initiatives like AMAs, giveaways, and challenges that drive community participation and excitement.
- Support & Advocacy: Monitor conversations to address questions, concerns, and product-related inquiries—escalating important feedback to internal teams.
- Cross-Functional Collaboration: Work closely with content, support, and product teams to ensure a consistent and engaging community experience across all touchpoints.
Requirements:
- Proven experience managing online communities in crypto, fintech, or tech-related industries
- Hands-on experience moderating and engaging users on platforms like X (Twitter), Reddit, YouTube, Telegram, and Discord
- Experience leading or coordinating a remote moderator team (ideally across multiple time zones)
- Strong understanding of community dynamics, online culture, and best practices for fostering positive engagement
- Demonstrated ability to plan and run community campaigns (e.g. AMAs, giveaways, challenges)
- Excellent written communication skills in English
- Ability to identify and escalate product feedback, technical issues, or reputational risks appropriately
- Comfortable working cross-functionally with marketing, support, and product teams
- Proactive, organized, and capable of working independently in a remote-first environment
Conditions:
- Stability, development, participation in the future unicorn's growth;
- Remote work from anywhere in the world, with a schedule aligned with GMT+3;
- Competitive salary in EURO/USDT;
- 20 working days of paid vacation;
Feel free to send you CV to Svetlana_slubianova@tangem.com_
What you'll do
- Act as the voice of Tangem—actively reply to user comments and discussions on X (Twitter), Reddit, and YouTube from official brand accounts.
- Manage a reliable global moderator team to support 24/7 coverage of Tangem’s Telegram and Discord channels.
- Grow Tangem’s online communities by fostering a positive, inclusive, and crypto-savvy environment.
- Plan and execute interactive campaigns (AMAs, giveaways, challenges) to drive community participation.
- Monitor conversations to address questions, concerns and product-related inquiries and escalate important feedback to internal teams; collaborate with content, support and product teams.
What they require
- Proven experience managing online communities in crypto, fintech, or tech-related industries
- Hands-on experience moderating and engaging users on X (Twitter), Reddit, YouTube, Telegram, and Discord
- Experience leading or coordinating a remote moderator team (ideally across multiple time zones)
- Excellent written communication skills in English
- Ability to identify and escalate product feedback, technical issues, or reputational risks appropriately
Benefits
- Stability, development, participation in the future unicorn's growth
- Remote work from anywhere in the world
- Schedule aligned with GMT+3
- Competitive salary in EURO/USDT
- 20 working days of paid vacation
Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today. Our customers enjoy setup time within 1 minute with the ultimate security level for digital assets on their wallet. Tangem solutions offer multi-support of a growing number of thousands of tokens by a single wallet. SBI Crypto Investment Ltd., the digital asset venture investment company wholly owned by SBI Holdings Inc., has invested $15 million into Tangem in 2019 for mass adoption of blockchain technology.