Collections and Vendor Analyst

Job Description Summary The SBO Vendor & Collection Analyst will work in collaboration with the Revenue Cycle/Collections leadership to ensure complete, accurate, timely flow and placement of accounts through the SBO Revenue Cycle and overview of vendor reconciliation. The analyst will compile, analyze, and present findings and makes recommendations for corrective actions when needed. This role will play a vital part in the identification of accounts eligible for Tax Set Off Program. The analyst will coordinate with the Collections leadership, SC Department of Revenue (SC DOR), South Carolina Associate of Counties (SCAC) and with internal other teams to ensure timely and accurate tax set off eligibility and transactions. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC004513 MCP - Revenue Cycle Pay Rate Type Hourly Pay Grade Health-23 Scheduled Weekly Hours 40 Work Shift Day (United States of America) Job Description Job Purpose: The SBO Vendor & Collection Analyst will work in collaboration with the Revenue Cycle/Collections leadership to ensure complete, accurate, timely flow and placement of accounts through the SBO Revenue Cycle and overview of vendor reconciliation. The analyst will compile, analyze, and present findings and makes recommendations for corrective actions when needed. This role will play a vital part in the identification of accounts eligible for Tax Set Off Program. The analyst will coordinate with the Collections leadership, SC Department of Revenue (SC DOR), South Carolina Associate of Counties (SCAC) and with internal other teams to ensure timely and accurate tax set off eligibility and transactions. Education and Work Experience: High school diploma with four (4) years medically related customer service/collections experience, or bachelor’s degree and two years medically related customer service/collections experience. Knowledge of medical terminology and knowledge/understanding of health insurance preferred. Must be proficient in Microsoft Word, Excel, and PowerPoint, with knowledge of Epic a must. Must be punctual and dependable and have excellent interpersonal and oral and written communication skills. Exhibit good organizational skills, strong initiative to be goal oriented. Establish and maintain effective relationships with necessary contacts. Ability to work independently as well as collaboratively within a team environment. Adheres to the MUSC Workforce standards of professional behavior and code of conduct. Degree of Supervision Must be able to work independently with minimum supervision. Must exhibit the ability to analyze and determine necessary steps to provide expected outcome and follow through with actions. Licensures, Registrations, Certifications: N/A Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, each in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently list and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. infrequently work in dusty areas and confined/cramped spaces. Job Responsibilities: 60% Manage self-pay inventory to ensure proper placement and aging through the self-pay revenue cycle process via Epic tools. Analyze bad debt inventory to identify potential tax setoff opportunities and\or statute of limitations. Review and generate ad hoc reports as necessary to monitor vendor placement inventory and vendor reconciliation. Provide timely updates and reports to the SC Department of Revenue and\or South Carolina Associate of Counties Review SC DOR weekly payment remittal file and coordinate with internal teams to ensure the timely and accurate posting of tax setoff transactions. Accurately and consistently document all actions and conversations while complying with HIPAA privacy regulations and maintain compliance with federal and state laws and organizational policies. 35% Collaborate with the Collections Leader and other internal teams to prepare for the annual tax set off placement to the SC DOR Collaborate directly with EBO and Bad Debt vendors addressing questions. Maintain accurate records of tax setoff activities. Manage a heavy volume of Patient Accounts in an Epic work queue and Epic Dashboard environment by demonstrating problem-solving and analytical skills. 5% Reviews the tax setoff guidelines to ensure MUSC compliance with the Set Off Program Stay informed about changes to the Set Off Program. Other duties as assigned. Additional Job Description Education and Work Experience: Bachelors Degree with two (2) years medically related customer service/collections experience; or High School Diploma or equivalent with four (4) years medically related customer service/collections experience. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.