Client Strategist
- Role
- Support
- Employment
- Full-time
- Company size
- Mid-size
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No BS summary
Client success strategist for higher education accounts. Owns long-term institutional partnerships, renewal outcomes, and leads Engagement Managers. Requires full-time remote work with approximately 35–40% travel.
Client Strategist
Location: Remote | Type: Full-Time | Team: Client Success PeopleGrove is seeking a driven and dynamic Client Strategist to champion our higher education partners using our cutting-edge product suite. If you thrive in fast-paced environments, have a passion for helping others succeed, and love turning complex challenges into meaningful outcomes, this role is for you! About the Role
The Client Strategist owns the long-term partnership between PeopleGrove and a portfolio of institutions, mostly based in higher education. You set the strategic direction for each account — aligning the institution's goals with their PeopleGrove platform, setting targets, and checking in on progress. You lead a team of Engagement Managers who carry that strategy forward with clients day to day, and you're accountable for renewal outcomes across your portfolio. This position requires approximately 35 – 40% travel.
What you'll do
- Owns the long-term partnership between PeopleGrove and a portfolio of institutions, mostly based in higher education.
- Set the strategic direction for each account by aligning the institution's goals with their PeopleGrove platform, setting targets, and checking in on progress.
- Lead a team of Engagement Managers who carry that strategy forward with clients day to day.
- Be accountable for renewal outcomes across the portfolio.
What they require
- Thrive in fast-paced environments.
- Have a passion for helping others succeed.
- Love turning complex challenges into meaningful outcomes.
- This position requires approximately 35 – 40% travel.
PeopleGrove+CORE Higher Education Group helps colleges and universities drive outcomes in student and alumni lifecycle engagement, experiential education and career readiness through software solutions for mentorship, career readiness, competency tracking, and student placement/progress monitoring.